Room Attendant

Job description / Role

Company Description

Movenpick Hotel & Resort Al Bida'a Kuwait is situated on a stunning beach with white sand merging into azure waters. Located just 15 minutes from Kuwait International Airport and ten minutes from Kuwait's well-known shopping district in Salmiya, our 5 star hotel has a location that suits both business and leisure travelers alike.

Shopping destinations, restaurants and a cinema complex are also located nearby for those who would like to discover the city.

Job Description

What you'll do...

- Provide the highest level of customer care, and to provide a friendly, helpful and responsive level of service for our guests.
- Be responsible for the cleaning and servicing of the hotel rooms.
- Ensure the highest levels of cleanliness throughout the hotel.
- Ensure that the rooms adhere to all brand standards and quality audit standards.
- Ensure that all Health and Safety standards are adhered to and any breaches in standards are reported to the Head Housekeeper.
- Ensure all cleaning materials are handled correctly .
- Attend all training sessions required.
- Maintain a positive and friendly attitude at all times, even when working to find solutions to challenges.

Requirements

Qualifications

Your experience and skills include:

- Minimum 1-2 years' experience in a similar role in a 5-star hotel.
- Good command of English Language communication Skills.
- Flexibility to take on various shifts.
- Ability to work with no supervision while meeting high-performance standards.
- Passion for delivering personalized customer service and a strong commitment to creating the desired guest experience for all.
- Excellent communication, organizational and problem-solving skills. An ability to work under pressure while maintaining a sense of poise and professionalism.
- An ability to naturally engage with guests and show empathy; have genuine care and concern for both the well-being of our guests and fellow team members
- A desire to learn and grow and a fast paced, chic, exciting environment!

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.