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Job description / Role
Senior Business Analyst - eCommerce - Kuwait
eCommerce is an exciting new support function within Alshaya as the business launches transactional websites for a number of the 70+ brands and 19 countries within the Alshaya portfolio. The function is rapidly building Alshaya's multi-channel capability to deliver customers' choice and convenience when shopping in a number of rapidly growing online emerging markets. The function is split in to 4 key areas - Trading & Merchandising, Operations & Program Management, Design & Content and Digital Marketing.
As a Senior Business Analyst for the eCommerce function, you will work closely with our business stakeholders, product development, UX team and internal stakeholders in order to determine deliverables and to produce solutions to business needs.
Responsibilities will include:
* Documenting high level requirements for website functionalities, E-commerce and integration specifics, information architecture and assisting in the delivery of the solution to meet client's business requirements and contributing to production of functional specifications
* Review wireframes and ensure they satisfy identified business deliverables
* Running workshops to ensure that all internal stakeholders involved are brought together and are part of the communication process
* Generation of a comprehensive set of user stories to represent business needs
* Work closely with developers, test team and delivery managers to develop the design and ensure the developed software meets the required standards.
Requirements
* Extensive business analysis experience, ideally within a consumer facing eCommerce environment or similar
* Excellent communication skills, with the ability to negotiate with various stakeholders
* Experience working within an agile environment
* Significant experience in creating requirements specifications, process models and business rules for eCommerce solutions
* Working knowledge of the eCommerce platforms like Magento, ATG etc.
About the Company
As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.
Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.
Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.
From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.