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Job description / Role
Senior Operations Manager - Next - Kuwait
With more than 70 brands and stores across Kuwait, UAE, Saudi Arabia, Qatar, Egypt, Bahrain, Oman, Jordan, Lebanon and Morocco our store operations management teams may travel 1000s of miles each month, carry several different currencies, change time zones day in day out and thrive on the challenges that such a widespread remit provides them.
Working as a Senior Operations Manager for Alshaya gives you the opportunity to lead a dynamic, performance-focused team in a region where the retail industry is thriving. In recent years there has been a strategic plan of growth; new stores in existing markets, existing brands to new markets and new brands to existing markets. And the plan continues.
In this role you will have full accountability for your stores' operations and financial performance and will be supported by a team of Operations Managers and Area Managers. To succeed you will be commercially-focused and have a proven background in multi-region retail operations management.
Requirements
You must have previous regional or country management experience for a large retail business. This role would suit an area or regional manager looking to advance their career in retail.
Next is a UK lifestyle retail chain offering exciting, beautifully designed, excellent quality clothing, footwear, accessories and home products for men, women and children presented in collections that reflect the aspirations and means of our customers. Launched in 1982, Next now trades in more than 500 stores across the UK & Eire. In the Middle East and North Africa we have an expanding portfolio of over 60 stores. Our team are passionate about providing excellent customer service across all our product area's and work collaboratively as a team to achieve results.
About the Company
As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.
Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.
Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.
From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.