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Job description / Role
Store General Manager - PF Changs - Kuwait
P.F. Chang's, an American restaurant chain serving American-Chinese cuisine, is committed to providing you with an exceptional dining experience every time you walk through our doors. Each dish on the menu is prepared using the freshest and highest quality ingredients and the dining experience is stylish, upbeat and comfortable. Joining PF Chang's means becoming part of, and adding value to, a team that is committed to doing everything possible to providing an optimal dining experience for our guests.The Role:
This role is responsible for managing the day-to-day operations of the store, following company policies and procedures and ensuring that sales, profitability and customer service targets are met and ensuring that the most suitable products and services are available to the customer.
The focus of the General Manager's job is to improve the company performance and ensure business growth. To accomplish this goal, the General Manager will work towards increasing the store's market share by exploiting opportunities to maximise sales and profitability, and by increasing customer satisfaction.
Requirements
* At least 5 years' retail experience as a General Manager in a high-volume business ($15 million + annual sales)
* A university degree in an appropriate field, or equivalent experience
* Fluency in written and verbal English.
About the Company
As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.
Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.
Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.
From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.