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Job description / Role
Store Operations Manager, Avenues Phase III, Kuwait
You will focus on leading operational excellence within the store and ensure all procedures are commercially managed to drive the highest standards in store. You will manage the delivery of all back of house aspects of the store including; stock control and deliveries and ensure the shop floor is effectively supported.
- Support the Store Manager with all policies and procedures to streamline and safeguard the front and back of house.
- Manage the shop floor efficiency through operational support roles i.e. Cashiers or Runners to ensure they are effectively supporting the sales floor and enhancing customer experience and sales.
- Manage the Stockroom and all related policies and processes i.e. deliveries (potentially overnight), dispatches, inventory etc.
- Assist the Store Manager in overseeing the Asset and Profit Protection function, influencing service delivery and minimising loss.
- Work closely with Department Managers regarding stock issues, such as deliveries.
- Cascade company communications to all members of the store team and lead by example when embracing brand message.
Requirements
- Excellent communication skills, written and verbal.
- Previous experience of people management
- Technical proficiency with SAP and MS applications
- Proven commercial awareness and ability to problem solve
- Previous experience in a similar stock management role
- Physical fitness, as there will be regular manual handling of Stock.
About the Company
Burberry is an iconic British brand synonymous with innovation and craftsmanship. Based in London under the direction of CEO Angela Ahrendts and CCO Christopher Bailey, the brand has a global reputation for pioneering design and fabrics.
Established in 1856 by British inventor Thomas Burberry, the brand has a history of innovation and discovery. Chosen by the great explorers of the day including Shackleton, Amundsen and the transatlantic aviators Alcock and Brown, Burberry has become defined by its authentic outerwear heritage and the iconic trench coat.
Today, the brand operates over 450 stores, employs nearly 10,000 staff in 31 countries worldwide with 92 different nationalities. Burberry is a FTSE 100 company with annual sales of over £1.5billion.
The business is driven by design, marketing and retail-led strategies with a digital focus and a global reach. With a very clear vision and a distinctive set of values, Burberry consistently stays ahead of trends.
By exploring unique brand innovations such as Burberry Acoustic, Art of the Trench and fully immersive runway shows, Burberry continues to connect heritage with cutting-edge technology and digital media.
Burberry currently has over 14 million followers on Facebook, over 1.6 million followers on Twitter and has had more than 22 million video views on the Burberry YouTube channel.