Job closed
Ref: RP713-904
Job description / Role
Technical Consultant up to 1.3K KWD for a Leading Software Company in Kuwait
JOB DESCRIPTION:
• Communicate all customer implementation and support interactions to team members
• Participate in designing, developing and supporting new offers as requested by team lead
• Recommend and participate in the development of a QA/QC process with the development team
• Identify weakness / issue and recommend improvements in the company development process
• Support newly developed solutions
• Train implementation and support staff
• Deliver product/service/solution training on an as needed basis
• Download & notify users of relevant SWIFT documents to servers as requested by team lead
• Attend engineering team meetings to coordinate activities
• Provide backup and support for any implementation and support activity as requested by team lead
• Plan Deployments and Technical Designs with Supervising Senior
• Ensure timely completion of projects and deployments
• Coordinate new technology vendor technical presentations as requested by team lead
• Work with selected vendors to test/develop new solutions for EN as requested by team lead
• Complete 150 paid implementations per year - Keep Support backlog on minimal level
• Complete 90% of implementations successfully within the deadlines
• Develop at least 2 technical documents to be added to the knowledge base
• Keeps accurate and complete notes on all assigned tasks
• Work with managements to determine departmental priorities
• Participate in companywide initiatives when assigned and required
• Maintain weekly reporting upon the request of his/ her superiors
• and may need to work extra hours to meet deadlines
• Required to sit for long periods
• Business Travel time: up to 60%
Requirements
• POSITION: Technical Consultant
• SALARY: 1,300 KWD all-inclusive, depending on experience and qualifications
• HIRING COMPANY: Software Company
• LOCATION: Kuwait
• AVAILABILITY: Can join immediately and willing to work in a permanent role
• EMPLOYMENT TYPE: Full time/Permanent
CANDIDATE PROFILE:
• Open to any nationality
• Male, 40 years old and below
EDUCATION/EXPERIENCE REQUIRED:
• Computer Science/Engineering graduate
• 2 to 5 years of industry experience (IT Field, Financial Markets, and Experience in the SWIFT unit of a bank)
• Proven track in software installation and troubleshooting
• Proven track in Networking, software installation and troubleshooting
• Managed working teams and successfully completed at least 4 major projects/implementations over a period of time
• Demonstrated ability to develop skills, work effectively with the team dynamics, achieve goals and administer trainings
SKILLS REQUIRED:
• Client relationship management skills, Leadership skills, Interpersonal and Business Analysis skills
About the Company
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