Job description / Role
Main Tasks:
- Provide feedback to internal and external customer's queries in a professional demeanor within TAT.
- Manage inclusion of new payers' products in the system
- Manage inclusion of new insured as requested by the Payer or the operation
- Perform data error correction and alteration of client database to meet client's requirements
- Maintain high quality of card printing (when applicable) to satisfy clients' preset standards of service
- Close month and issue reinsurance statement of account for payers and reinsurers in a timely manner.
- Respond to the requests and queries of Self-Funded Scheme Group and HR Entities.
- Report bugs to IT Division, sign off release notes and share related enhancements with concerned parties when applicable.
- On time delivery and coordination of outputs
- Delivery in accordance with specification/ documentation
- Product Review participation & implementation
- Day-to-day management of customer and internal Relations
- Report regularly on performance as such would be related to quality/quantity aspects to allow for proper recognition of work evaluations.
- Active involvement in the implementation and continuous improvement of TAT
Requirements
- Education: Bachelor's degree in Insurance Sciences
- Experience: 2+ years experience in the Insurance Industry, TPA , Reinsurance, Hospitals or Medical Centers exposure is a plus Physically fit to carry out duties
- Legally permitted to work in the country of operations.
- Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills
About the Company
With over 159,000 employees from 172 nationalities across more than 70 countries, we are one of the world's most trusted insurance and asset management companies. We offer a broad range of products and services in property/casualty insurance, life/health insurance, and asset management. We have our largest operational presence in Europe, and our parent company, Allianz SE, is headquartered in Munich, Germany. From jobs in Actuarial, Business and IT to Inhouse Consulting and Investment Management - your opportunities are endless!