IFS - Marketing - Internal Communication Assistant Manager

Job description / Role

Our Middle East firm is a driver of growth in the global PwC network, and we are looking to expand our Marketing, Communications and Brand team to support the growth plans of the business. We are looking for an established Assistant Manager-level candidate with solid communication skills.

We need someone who has excellent writing skills for all types of media (e.g. print, online, script and speech writing) and experience of managing projects (e.g. video messaging, interactive pdfs, townhall meetings/events, campaigns). We’d like someone who has a track record of bringing fresh thinking, creativity and innovative ideas to their work.

You’ll be dealing with all grades – from partners to support staff - so the ability to build and develop relationships is really important. This is a really exciting challenge and great opportunity for an internal communicator to be a dynamic part of the PwC network.

Responsibilities:
- Research, interview, compile, write, edit, publish and support in the distribution of e-newsletters (e.g. country senior partner newsletters, HR leader update), posters and plasma videos etc. on a regular basis as well as more project based communications (brochures, presentations, corporate videos) working closely with our Creative Design Centre as required.
- Manage and maintain the content of the Marketing, Brand and Communication Internal Communication section on Spark (our internal business networking platform).
- Support management of the Middle East Portal (hosted on our internal platform ‘Spark’) and its content. Liaising with business owners to ensure content is kept up to date, that the relevant processes and procedures are being followed and advising on best practice.
- Establish, develop and cultivate relationships with internal and external stakeholders.
- Supporting the Communication Lead in delivering the communication priorities identified in the communication strategy, working with stakeholders to help deliver the communication plan and materials.
- Respond to and/or route contact requests received through email or over the phone.
- Layout various print items such as brochures, slides, worksheets, collateral and supporting materials for special events.
- Manage internal communication finances and supplier relationships including billing, responding to vendor inquiries and invoice management.
- Coordinate assistance from outside vendors, including printers, mail houses and graphic designers (when needed).
- Participate in various meetings in order to properly gather knowledge to support the various functions of the company.
- Other duties as assigned by the Internal Communication Manager, Head of Marketing, Brand and Communication requests.
- Help negotiate, order, distribute and maintain stock control of marketing merchandise.
- Act as an advocate for the Marketing, Brand and Communication department in the office, ensuring key messages, brand strategy and communication output in all its forms is properly understood and appreciated by partners and fee earners.
- Work effectively as a team with the whole Marketing, Brand and Communication department, sharing best practice initiatives and providing innovative suggestions.
- Maintain internal communication calendar with all key communication activities including upcoming Human Capital projects, PwC Experience initiatives, leadership initiatives, line of service initiatives etc., keeping key stakeholders updated.
- Communicate and embed the PwC Brand in all communications, providing training to different areas of the business.
- Support in the management and training of our regional brand champions.
- Help in the production of guidance, best practice and governance materials for different communication channels.

Requirements

- Proven communication experience
- Experience of providing communication support to senior executives and teams
- Experience of writing / editing technical information so that it can be understood by a non-technical audience
- Excellent writing and editorial ability for multiple outlets e.g. paper, online and face-to-face communications
- Experience of communicating sensitive issues and cultural change
- Knowledge of electronic communications methods and techniques
- Ability to advise the business on good internal communications practice i.e. measurement techniques, stimulating and responding to feedback
- Good organisational skills (e.g. events, road shows, etc.)
- Excellent oral communications skills (and internal networking skills)
- Confidence and ability to deal with people at all levels of the organisation
- The ability to contribute to strategic plans and implement tactical initiatives
- Creative and innovative approach
- Team player
- Ability to prioritise and meet deadlines
- Ability to stay calm under pressure
- Lateral thinking and the ability to overcome obstacles
- Computer literacy - intermediate to advanced Microsoft Office
- Attention to detail/accuracy are essential
- High level of confidentiality, discretion and diplomacy
- Proactive with a positive ‘can do’ approach

About the Company

At PwC Middle East, we've set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

We're a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

We're striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we're proud of the strength that comes from all our different backgrounds and experiences and we value everyone's uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

If you're looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you're a future PwCer.