Data Analysis Team Leader

Giza Systems

Cairo, Egypt

Posted on: 9 May 2024

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JOB DESCRIPTION / ROLE

Employment: Full Time

Responsible for collecting, storing, and interpreting data to transform it into valuable business insights that can be used to improve business operations and foster data-driven decision-making.

Key KPIs include:
• Implementation of different data analysis methodologies.
• Monitor of analytics and metrics results regularly.
• Data integrity.
• Communicate with Data Analysis Manager to agree on required systems to collect missing information that can be used by the organization.
• Cooperate with the rest of the DX team and oversee new systems' implementation.
• Oversee the deployment of data to the selected BI platform.
• Perform data mining and data cleansing.
• Regularly check for integrity/accuracy of data across all systems.
• Responsible for building and updating report/dashboard "Map" for all organization.
• Use Business Intelligence tools to create and distribute content for stakeholders.
• Analyze performance (sales, billing, collections, cost analysis, etc.) and identify gaps compared to target.
• Provide regular reporting of industry/customer trends and happenings to key stakeholders and monitor company KPIs/information over years.
• Proactively generate insights based on regular evaluations of the needed information.
• Encourage data-driven decision-making.
• Conduct awareness sessions for the reports' end-users to ensure a full understanding of new reports and dashboards.
• Answer complex ad-hoc questions that arise from internal/external stakeholders.
• Effectively communicate complex information to all audiences.
• Process confidential data and information to stakeholders according to guidelines and permissions.
• Collaborate effectively with all team members as well as hold regular team meetings.
• Share/spread knowledge with team members as well as internal teams.
• Proactively maintain and increase the team's and own technical knowledge.
• Identify training needs or requirements for themselves and for the team.
• Guide, coach, and mentor Data Analysis Team members.
• Promote and foster a strong team culture and open transparent communication channel.
• Assess skills, knowledge, and abilities of subordinates to make effective decisions and identify development needs.
• Provide training and development opportunities and act as a mentor for the team.
• Ensure appropriate procedures and processes are followed.
• Follow appropriate departmental and company procedures and policies (i.e., change control, security and auditing, release, configuration, problem, and incident management).
• Propose process enhancements for related stakeholders.
• Conduct awareness sessions for the team and GS employees when needed.

REQUIREMENTS

Personal Skills:
• Excellent communication skills.
• Excellent proficiency in English.
• Excellent analytical and problem-solving skills.
• Excellent attention to detail.
• Flexibility and adaptability.
• Strong teamwork and initiative.
• Strong customer service and support focus with a desire to deliver high quality service.
• Self-motivated and highly professional with the ability to lead and take initiative.
• Ability to multi-task, work under pressure, and to tight deadlines.
• Desire to learn and improve skills and knowledge.
• Fast learner, energetic, and enthusiastic.
• Adaptable and flexible to business demands.
• Strong organizational and planning skills with a positive 'can-do' attitude.

Technical Skills:
• Bachelor's degree in Business Informatics, Computer Science, Engineering, Information Technology, Business, or similar.
• 4+ years of experience.
• Very good computer skills.
• Excellent Excel user.
• Experience in developing reports and Dashboards.

Education:
• Bachelor's degree in Business Informatics, Computer Science, Engineering, Information Technology.

ABOUT THE COMPANY

Giza Systems, a leading systems integrator in the MEA region, designs and deploys industry-specific technology solutions for asset-intensive industries such as the telecoms, utilities, oil and gas, hospitality and real estate among other market sectors. We help our clients streamline their operations and businesses through our portfolio of solutions, managed services, and consultancy practice. Our team of 1000 professionals are spread throughout the region with anchor offices in Cairo, Riyadh, Dubai, Doha, Nairobi, Dar-es-Salaam, Abuja, Kampala and New Jersey, allowing us to service an ever-increasing client base in over 40 countries.

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