Job Description
- Prepare technical proposals to customer requests by using advanced methodologies for the analysis and design of solutions and by translating client business requirements based on solid understanding of immediate & long-term customer needs.
- Perform pre-investigation data gathering and requirement analysis at the customer premises.
- Estimate and size the customer requirements with reference to the pre-investigation and using the help of the technical/functional staff or third party, if necessary.
- Prepare and conduct presentation on the proposed solution if required by the customer.
- Involved in customer meetings with the aim to describe/discuss the proposed solution and highlight advantages over competitors.
- Studies the RFP to prepare the technical write-up and the costing of the proposed solution, whilst engaging the vendor for a matching proposal (if required).
- Prepare technological trends analysis reports & new solution coverage report.
- Respond to customer inquiries to explain the proposed solution.
- Act as the primary contact between the internal subject matter experts and the solutions architects to devise client solutions.
- Prepare the End to End Solution Architecture with the support of the Software Architects to ensure total compliance to the sold solution and customer needs
- Analyze the client business needs to define the required solution by segregating the solution components and their interaction and prepares and presents the required documents, presentations, demo and PoCs.
- Lead the requirements gathering session during the bidding phase with the clients to analyze the AS-IS processes and identify the TO-BE processes and applications requirements.
- Develop the technical proposal to ensure total compliance to the technical aspects and review the overall proposal before submits.
- Acts as a consultant/advisor for the sales person and client in the complex technical issues and conducts presentations when required.
- Prepare the End to End Solution Architecture with the support of the Architects team to ensure total compliance to the customer needs.
- Communicate regularly with Sales team to follow the sales cycles.
- Evaluate the suggested vendors and Participate in the initiatives and R&D.
- Contribute to the regular preparation and update of the offerings Portfolio. (Introduce new offerings, retire old offerings)
- Assist in educating the Sales/Presales/Technical Teams on the basic technicalities and functionalities of any proposed new offerings to help them in identifying leads within the assigned sectors.
- Communicate with Sales, Presales, PMs and Technical teams to gather insights and information on different aspects such as clients' needs and projects challenges, which can be an added value to the offerings portfolio or changes in proposal.
- Develop ROI studies to justify investments for any of the proposed solutions.
- High level review of the development of the FS related to the proposed applications/solutions and give feedback to the Technical Team to ensure customer satisfaction.
- Conduct awareness sessions to the Sales/Presales teams to explain the new solutions and trends.