JOB DESCRIPTION / ROLE
• Achieve the target of the shop
• Maintain customer services and facilities, greet customers and provide assistance, maintain cleanliness and order at shop.
• Implement FIFO system at shops.
• Attract new customers & approaching company products.
• To listen customers complaints and satisfy them by providing appropriate solutions.
• Maintain stock, supplies and inventories, take inventory, communicate demand to Shop Incharge/ASM, check received stock against invoices, mark prices on stock and restock shelves.
• Maintain accounts, record attendance, receive cash and provide correct change, operate the cash register, make deposits, print and record receipts.
• To ensure company policies, operational procedures and manuals are fully implemented.
REQUIREMENTS
• In-depth knowledge to convert leads into a final customer, thereby contributing to the company revenue.
• Proficient in creating sales records, client interactions, and developing precise reports.
• Approaching new and existing customers by following optimum consumer service standards.
• Performance-driven and capable of achieving targets under pressure.
• Apt in dealing with clients and engagingly presenting product data for potential leads.
• Demonstrated ability to forge long-lasting work relationships by leveraging information, tactics, and excellent communication.