Chief Manager - Retail Sales & Distribution

InterSearch Middle East

Oman

Ref: NP233-12

Job description / Role

Employment: Full Time

The Distribution Sales Manager is responsible for managing a team of sales account executives to achieve business targets by selling Bank Product and Services through the distributors/channels available for marketing; developing and managing the channel programs associated with these types of channel partners and developing and/or executing marketing actions to support sales out as appropriate. The distribution manager develops business by gaining new contracts, analyzing logistical problems and offering solutions. The distribution manager will handle questions or complaints and offer solutions from sales perspective

Responsibilities:

Build a comprehensive Marketing Strategy:
- Develop a Marketing Plan to capture target market share and revenue
- Develop specific Channel strategies to maximize ROI on Advertising and Marketing campaigns, especially on online and distribution channels
- Develop trust for with customers in a dynamic economic environment and in the face of tough competition
- Develop brand strategies that establish the brand as a dominant player amongst Oman banking institutions

Build a comprehensive Sales Strategy:
- Design a comprehensive Sales strategy which covers all internal and external forces (Operational and service excellence, product value proposition, competitor landscape, economic and regulatory environment, etc.,)
- Institutionalize this process and build a Sales and Service team (outbound and inbound as well as third-party outsourced lead generation) to deliver Financial targets (sales volume and revenue) as well as Quality targets (customer satisfaction, skills and capabilities, QA scores, etc.,)
- Design and drive Sales and Service Performance Management System (rewards and recognition's) to instill the required mindset and behavior
- Set and manage budgets and performance targets

Brand & Competitor Management:
- Set Standards Implementation and alignment with Business Values
- Develop & quality control the brand values to ensure these are consistently and clearly reflected across all channels and touch-points. Develop brand activation platforms that enhance the brand experience
- Conduct market research to assess brand awareness, competitor strategy and product placement, economic and customer behavior patterns
- Analyze and synthesize results of research to modify sales and marketing strategy to align with expected trends. Engage staff on how to ‘live the brand’ and change mindset.

Annual Marketing Planning & Budgeting:
- Develop annual Marketing Plans with Product & Segment Marketing teams. Identify & develop core product/service platforms for marketing investments

Requirements

- Candidate must have minimum 7-10 years of professional experience
- Should have good communication skills
- Good experience of banking/finance industry is a must.
- Excellent knowledge/experience of Oman/GCC market.
- Positive attitude and interpersonal skills.
- Should be good at managing budget and performance targets.

About the Company

InterSearch Middle East FZ-LLC is part of InterSearch Worldwide, an international organisation of retained executive search firms. InterSearch was established in 1989 and headquartered in the UK. In terms of total revenue, we are recognised as the seventh largest search firm in the world with revenues of more than US$103 million. In terms of global coverage, we are currently ranked number three in the world with over 100 offices in 50 countries. www.InterSearch.org

InterSearch Middle East has been recruiting across the Middle East region for the last 23 years; opening the first office in Dubai, United Arab Emirates in 1998 and conducting our first assignment in Oman in 2004. InterSearch is the only international executive search firm with a dedicated office in Oman.

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