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Job description / Role
The person will be responsible for defining the strategy and roadmaps for all consumer fixed products that are specific to Home services which deliver on the customer and revenue targets set in the AOP.
Core Responsibilities:
- Working with the segment heads, develop, agree and implement the quarterly competitive plans. This role is responsible for creating and monetising Triple Play and Quad Play solutions which ensure our customers get value across all Ooredoo Oman services within the same bill.
- Creating and managing effective cross functional working between your team and its stakeholders to ensure Time to market is on time every time. Achieving the product and device AOP KPI’s as set out in the yearly objectives.
Own the "at Home strategy"
- End to end responsibility of the fixed strategy (product, services, VAS and content), which transforms consumer revenues from being connection centric to services centric. Contributing to the overall yearly consumer marketing plan
AOP & Budgeting
- Effective budgeting and management of financial resources related to the delivery of the product and device portfolios
- Innovation and product development
- Working with insights gathered from a number of sources to lead innovation, Ownership of innovation to ensure that:
- Current products, services and devices remain relevant and revenue generating
- New revenue opportunities from new innovation are identified, assessed and brought into service
- Development of retail propositions which resonate with the target customers and hit the KPI’s as specified in Business Cases and strategy documentation
- Creation of marcomms briefs and approval of marcomms plans which effectively communicate the propositions through the correct channels
Leadership and Management
- Leading, managing and motivating a team of direct reports to make sure the team members hit the highest levels of performance which ensure segment and personal targets are met
- Manage and delegate within the cross-functional team to ensure the highest level of performance and to ensure the unit meets its business targets. This cross functional team to include internal elements such as B2B, Sales, CS and Legal. To also include external elements such as Ooredoo Group, other Group OpCo’s and partners
- Management of budget / costs
- Identification of risk and mitigations
- Manage the vendors who contribute to the product catalogue
Requirements
- 10 years overall working experience preferably in telecommunications or closely related industry.
- 5 years experience in a management position with people management responsibility
- In-depth understanding of business drivers and consumer behaviour in a telecom environment
- Significant knowledge of product development and lifecycle management
- Understanding of finance, statistics and analytics
- Ability to understand the market through sophisticated analysis.
- Ability to translate the analysis into easily digestible communications and presentations
Technical Skills:
- Segmentation
- Product Lifecycle Management
- Proposition Development
- Reporting
- Strategy and Operational Planning and Budgeting
Behavioural Skills:
- Communicating Effectively
- Business & financial Acumen
- Analytical Thinking
- Leadership
- Relationship Building
- Strategic Thinking
About the Company
Ooredoo, Omans customer friendly communications provider..
Ooredoo combines extensive global expertise and talented, caring people with a genuine understanding of Omani culture to offer you the highest levels of user-friendly technology and customer satisfaction.
Our Vision and Mission
At Ooredoo, we are committed to enhancing your daily life by making communication easier, more versatile and always a rewarding experience.
Our vision is to enrich the lives of people in Oman through better communication services. Furthermore, our mission is to be the communications provider and employer of choice in Oman.