Digital Channels Senior Manager

Job description / Role

Manage the digital footprint (covering areas from web presence over social media, self care machines, ATMs, email, SMS, etc, ) as a key element of improving the Customer Experience and increase revenue potential, while at the same time reducing OPEX and increase agility.

To monitor the performance of digital sales channels and to ensure high standards of customer satisfaction and consistent experience across all digital channels.

Requirements

- Good knowledge of retail telecommunications domain
- Thorough experience in digital channels, preferable within the telecommunication domain
- Excellent analytical skills
- Good marketing management skills
- Regional and/or Omani market knowledge
- Bachelor’s Degree in relevant Field.
- A minimum of 6 years experience in Sales domain with at least 3 years experience in a managerial position.

About the Company

RP International is the leading specialist recruitment consultancy in the established and emerging telecoms markets.

From our hubs covering the Americas, Europe the CIS, the Middle East, Africa and Asia Pacific we have partnered with operators, vendors, systems integrators and consultancies in more than a hundred countries, giving us an in-depth understanding Of cultural sensitivities, local business practices and hiring requirements.

Our clients and candidates benefit from the long-term perspective and breadth of knowledge that comes from working with an industry partner.

From our beginnings providing telecoms expertise into deregulating markets, we have developed our range of services to supply executive search, contingent, contract and launch and transformation resource solutions across the industry.

Our historic success in cross-border search assignments connects our clients to a global network of industry talent.

We identify the best available candidates on a local, regional and international basis.