Job closed
Ref: RP714-19329
Job description / Role
Reporting to the Sales & Marketing Department and working closely with the Food & Beverage Team. Responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service
- Responsible for planning, promotion and managing all Wedding and other events
- Receive and convert incoming inquiries to achieve targets and maximize revenue
- Seek opportunities to increase sales and conversions within the Team
- Manage an events schedule to maximize yield
- Focus on a consistently executed up-selling approach
- Be aware of trends and propose ideas to build the range and quality of Catering & Events, consistently wowing our guests with creative and innovative ideas
- Build strong relationships with customers and to fully understand their needs
- Arrange and carry out Hotel show rounds
- Ensure the complete administration and execution of all planned events to full satisfaction of client
- Maintain exceptional levels of guest service
- Ensure compliance of brand standards
- Evaluate guest satisfaction levels with a focus on continuous improvement
- Participate in hotel promotional activities.
Requirements
- Experience in 4* / 5* hotel property
- Established Network of vendors and clients also exhibitor
- Previous experience in Wedding, Conference & Events with experience in the sales sector
- Good organizational and administration skills
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Knowledge of the hotel property management systems
- Qualification, degree, or certification in a relevant field
- Proficiency in English is a must
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.