Regulatory Advisor - Technical and Compliance

Ooredoo

Oman

Ref: GP843-311

Job description / Role

Employment: Full Time

Regulatory Advisor - Technical and Compliance (Nationals Only)

The person will be an interface with the Telecommunications Regulatory Authority (TRA) and to represent the Company's interests with respect to TRA with regard to regulatory matters with a focus area of responsibility for technical and compliance issues.

Business & technical Focus focus on compliance support for both mobile and fixed lines of the business with high interaction with Networks and IT, Wholesale, Strategy, Marketing and Legal functions within the organisation.

Core Responsibilities:

Regulatory Planning:
You will be leading in all compliance and technical related regulatory issues. Protecting the company from any risk related to compliance. Investigating all regulatory claims, violations and disputes against/for the Company and support investigation and settlement of claims. Assisting in business to identify regulatory compliance risks and develop regulatory risk mitigation in order achieve regulatory aims to reinforce business outcomes. Ensuring that the overall regulatory conditions in the Company are as transparent as possible and conducive to fair competitive operating environments. Track, manage and ensure completion of all Company compliance issues pertaining but not limited to licensing, interconnection, government relations, network operations, universal service funds, telecom laws, fees and taxation, quality of service and competition frameworks. Lead communication and information sharing within Ooredoo Group and TRA within Operations on regulatory compliance. Ensure that all necessary regulatory documents and records are properly maintained in conformity with the legal requirements.

Regulatory Advice, Reporting & Operations:
Assisting the Operations in ensuring that the overall regulatory conditions Operations/jurisdictions are as transparent as possible and conducive to fair competitive operating environments. Advising management on all relevant policies and applicable telecom regulations. Track, manage and follow up all reporting related compliance with mobile and fixed licenses, Telecom Act and all relevant regulations governing the telecom industry. Develop and/or oversee the development of the necessary departmental KPIs to ensure that all corporate regulatory targets are met.

Policy & Process:
Define and maintain regulatory policies, procedures & processes for the compliance in alignment with overall business guidelines. Assist the Director of Regulatory Affairs and the Chief Legal, Regulatory & Wholesale Officer in representing the company at national and international forums and committees (e.g., ITU, GSMA) dealing with regulation and related issues.

Requirements

- You have a degree in legal, technical or business, with at least 7 years experience directly related to duties and responsibilities at least 6 of which should be within a regulatory environment.
- Telecommunications regulatory experience
- Solid understanding of the basic goals and objectives of the government telecommunications regulations.
- Capacity to assess business impact of government policies, laws, determinations, etc.
- Knowledge and understanding of different telecommunications legal and regulatory frameworks.
- Strong regulatory advice, advocacy, negotiation and dispute resolution skills.
- Experience in complex regulatory and technical telecommunications matters

Technical Skills Required:
- Scenario Modelling and reporting
- Risk Assessment
- Dispute Resolution
- Excellent written and spoken Arabic and English

Behavioural Skills Required:
- Judgment and Decision Making
- Strategic Thinking
- Attention to detail

About the Company

Ooredoo, Omans customer friendly communications provider..

Ooredoo combines extensive global expertise and talented, caring people with a genuine understanding of Omani culture to offer you the highest levels of user-friendly technology and customer satisfaction.

Our Vision and Mission

At Ooredoo, we are committed to enhancing your daily life by making communication easier, more versatile and always a rewarding experience.

Our vision is to enrich the lives of people in Oman through better communication services. Furthermore, our mission is to be the communications provider and employer of choice in Oman.

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