Sales Assistant - GUESS

Al Futtaim Group

Muscat, Oman

Ref: HP698-11762

Job description / Role

Employment: Full Time

Sales Assistants (x2) - GUESS - Al-Futtaim - Muscat, Oman

The position is responsible to deliver superior customer service through identifying customer needs, offering advise and demonstrating suitable products and develop relationships of trust with the customers and ensure all standards are maintained as per company policy and procedures in order to achieve and exceed sales targets and cultivate customer loyalty whilst upholding the image of the Brand.

You will welcome all customers in a warm and friendly manner and discuss all the positive elements of each product, advise on product delivery, where applicable and brief them on new products. You will create a positive first impression for the customer, maintain a clean and well-organised environment on the floor and fitting rooms, adhere to dress code, advise the store management on stocks, etc.

You will ensure product displays are upto the mark, and that payments are done as per Company policy; maintain regular contacts with customers and handle complaints, if any. You will report to the Store Manager.

Requirements

The ideal candidate will be an Omani national with High School or equivalent educational qualification with 1 - 2 years of retail sales experience, in a customer facing environment. Good communication skills, especially in English and Arabic is essential. You will be happy to work in shifts. The job involves some heavy lifting and ability to stand for long hours.

You will have an eye for fashion trends and will have a friendly attitude. A deep understanding of the impact of excellent customer service and resulting sales will help you to succeed in this role.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.

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