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Job description / Role
• To manage and follow up all Oman Air contracts, making sure that the contract repository is current and accurate so that the reports generated are correct.
• To develop standard Terms and Conditions - Contract Templates for all the Categories and types of Contract.
• Support Senior Vice President Ground Operations in delivery of agreed KPIs, Develop and build KPIs on process lead time, compliance, customer satisfaction and others.
• Supervise KPIs related to contracts management and cascade at all levels.
• Participate in setting contracts, Develop contracts planning and handle administrative duties related to contracts and supervise overall section activities to ensure proper application and adherence to company's policies and procedures at the highest standard for the benefit of the company.
• Ensure correct and accurate contract figures, terms and conditions, etc.
• Manage performance report of existing contracts with coordination of end-users.
• Enhance quality in contract management.
• Develop standard terms and conditions-Contract templates for all the Categories and types of Contract.
• Build and lead a cross functional team with the end users to improve contract terms and conditions.
• Follow up the preparation of renewals and extensions for Contracts as requested by the end users.
• Report to Senior Vice President on all aspects relating to Ground Operations contracts management process.
• Develop contracts planning and handle administrative duties related to contracts and supervise overall section activities to ensure proper application and adherence to companys policies and procedures at the highest standard for the benefit of the company.
• Focus on time and process efficiency.
• Work closely with various departments across the board and develop internal policies, processes and systems and monitor adherence to these to ensure that policies and processes are defined and implemented.
• Prepare all document -contract presentation for PC-ITC meeting.
• Manage, follow up and carry out all administrative matters pertaining to SVP office, in order to ensure timely completion of all requested activities.
• Provide administrative support to SVP to ensure all regional reporting is maintained in an effective.
• To maintain and prepare all documents required by SVP office.
• Record minutes of meetings, and subsequently disseminate to various departments.
• Schedule appointments for SVP with various user department- personnel inside the company and-or with external parties.
• Liaise with SVP direct reports to expedite and complete all duties in a timely manner.
• Deal with departments general enquiries in order to provide information and assistance to the requesting clients or from other department personnel.
• Write general correspondence, issue memos and letters to all staff as per instructions of SVP.
• Manage leave records for Ground Operation department, monitor attendance.
• Any other duties assigned by SVP from time to time.
Requirements
• Bachelor’s degree in any discipline with 4 years of experience in ground operations functions
• OR Two years College Diploma in any discipline with 6 years of experience in ground ops function
• OR secondary school certificate with 10 years of experience in ground operations function.
About the Company
Oman Air, the flagship company of the Sultanate of Oman's Civil Aviation sector, commenced operations in 1993. Starting off as a regional player, Oman Air, as Oman's national carrier has witnessed rapid growth in the last 14 years. Oman Air has played a major role in making Muscat a major traffic hub in the Middle East providing a fillip to commercial, industrial and tourism activities.
As a full-fledged commercial airline of Oman, Oman Air has striven to maintain high performance standards in all aspects of its operation. The Oman International Services was established in the year 1970 & later Oman Aviation Services was founded on 1981 to extend services to the other airlines in terms of cargo handling, ground handling etc.
The Oman Air fleet consists of most modern and fuel- efficient aircraft with aesthetically designed interiors. Ultra- modern in-flight service equipment is deployed onboard to improve safety and overall performance. Investment in new technology, planning and product innovation has propelled Oman Air to the forefront of the aviation industry.