Account Manager

Job description / Role

Contributes to the achievement of the revenue objectives for the short term and long term sales target through effectively managing customer relationship, ensuring customer satisfaction and expanding customer base.

- Works with the service and project Operation team to ensure quality services are delivered as agreed with the customer.
- Coordinate with Finance team to ensure proper invoices are produced and payment are collected as agreed with the customer.
- Manage relationships with key customers at the opportunity management level
- Create and expand customer base in line with Enterprise strategies by covering all of assigned accounts
- Works with partners and suppliers regarding
- Pricing information, new products, delivery issues and market coverage.
- Responsible for preparing commercial proposals to customers and submit technical and commercial proposals to customers.
- Pipeline Report
- Prepare costing sheets to view GP value achieved in each sale.
- Keep up to date of latest technologies and products
- Be up to date and research on emerging technologies impact on customers' business
- Recommends new ideas to increase customer satisfaction and sales.
- Recommends new markets to be covered
- Recommends new products and new partnerships
- Inputs in development of short ,medium and long term sales and organization strategy

Requirements

Requirements
- Minimum University degree is required. MBA or/and MIS is a plus
- Certification in Management Information Systems
- At least 6 to 8 years sales experience in IT solutions
- GCC experience is a plus
- Knowledge in Cyber Security and Firewall
- Has good proficiency in both English & Arabic language
- Computer proficiency level required (e.g. Advanced knowledge in MS Office suite)
- Valid GCC light vehicle driving license is required

About the Company

The Ali Bin Ali Group is a privately owned company with a heritage that dates back to 1945. Our roots began with a vision to provide quality international products and services to the people of Qatar. Today our Group is one of the largest retail and distribution companies in Qatar. We are also proud to say we have a long-standing reputation for building successful partnerships with the world's leading brands across a diverse range of business activities. This success is born out of our unwavering commitment to the long-term development and strategic growth of not just our Group but also that of our partners.

Our knowledge of the market is unrivaled. That is what keeps us ahead in an environment of phenomenal growth in Qatar. The Ali Bin Ali Group has evolved and grown in response to Qatar's diversifying requirements.

As a Group, we thrive on innovation, which is the key to our consistent market share results and achievement awards. The Ali Bin Ali Group operations are currently local but our standards are International. Our partners and competitors credit us with an impeccable reputation and with excellent public and private sector relationships. But from our perspective our most important affirmation comes from customer satisfaction across each of our Group's business divisions.