Assistant Manager - Desktop/Technical Services & Support

PricewaterhouseCoopers

Qatar

Ref: HP639-323

Job description / Role

Employment: Full Time

- Good interpersonal skills. Enjoys interacting with staff of all levels
- Highly organized and disciplined
- Demonstrates respect, integrity and honest work ethics
- Ability to work well under pressure, producing high quality work within tight deadlines

Requirements

- Professional graduate (B.E. , Bsc Engineering)
- Minimum of 4-5 year relevant work experience
- Prior experience working in a MNC environment is strongly preferred
- Prior experience working in Doha or other GCC countries is preferred
- Should have proven experience in managing IT in companies in mid-size companies
- Vendor management, arrangement and coordination.
- Log all support calls, attend them promptly and escalate issues through Service Desk system.
- New joiners IT induction
- Support for all IT issues – hardware and software - including and not limited to PwC applications, Network issues, Wireless, Lotus Notes, Retain, Sametime, telephones, access control, audio conferencing, video conferencing, printer issues, cloning of laptops and computers, resolve issues with firewalls and virus, etc.
- Activation of iPhone and other smart phones

About the Company

At PwC Middle East, we've set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

We're a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

We're striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we're proud of the strength that comes from all our different backgrounds and experiences and we value everyone's uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

If you're looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you're a future PwCer.

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