Assistant Outlet Manager

Job description / Role

Rixos Qetaifan Island North

Opening in 2023, Rixos Qetaifan Island North will comprise a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort will boast panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country's biggest draws will be Qetaifan Island North's Waterpark attraction. The Icon Tower is the world's highest tower of its kind, reaching 82 metres.

Assistant Outlet Manager

This position manages assigned outlet operations by supervising Service Supervisor performance, posting schedules that reflect business needs, managing outlet operational costs, conducting internal training, maintaining health and safety standards and developing high-performance teams.

What's in it for you:

- Be part of a unique and complex resort in Qatar
- Take advantage of opportunities to be recognized for your professional contributions
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our academies
- Opportunity to develop your talent and grow within your property and across the world

What you will be doing:

- Assist with the daily activities and planning for outlet operation
- Ensure quality of all food items, ingredients and preparation methods
- Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control
- Attend regular operational meetings to ensure effective coordination and cooperation between departments
- Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed
- To display a friendly, helpful and cheerful attitude while communicating effectively with our guests and fellow colleagues supporting Rixos Qetaifan Island North Waterpark's mission, vision and values
- To enforce and adhere to all Qatar laws related to health & hygiene, safety & environmental policies as well as company rules and regulations
- To report any health & safety concerns or incidents to management in order to minimize risk and maintain a clean, safe and hygienic environment for all guests and colleagues
- To listen actively and respond to guest feedback as well as assess and review guest satisfaction results and trends to continuously improve and exceed guest expectations
- To help with preparations of special events when needed
- Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management

Requirements

Your experience and skills include:

- Diploma in Hotel Management or Hospitality
- Food Hygiene and HACCP Certificate
- 3 years' experience in the food and beverage or related professional area
- Minimum 2 years of supervisory experience
- Worked in a fast pace, high turnover organization.
- Strong working knowledge of MS Excel, Word, & PowerPoint
- Excellent written and verbal communication skills in English

Your team & working environment:

At Accor, we are Heartists!
Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos Qetaifan Island, Every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding!

Our Commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.