Assistant Restaurant Manager

Job description / Role

Under the direction of the Restaurant Manager the Assistant Restaurant Manager is responsible for overseeing and managing the daily running of the restaurant in alignment with set hygiene & food safety standards. He/she ensures that guests are provided with an outstanding customer service and actively helps to improve their overall dining experience. This role is contributing to the service team's efforts by presenting a positive first impression of the establishment's friendliness, excellent service and high standards

- Reports on duty on time in correct uniform/ grooming standards
- Promotes a friendly and courteous attitude towards all clients, guests and staff
- Ensures that restaurant is ready for service as per opening duties (Refer to check list of cleanliness standards, music, A/C, cash counting
- Ensures that restaurant is ready for service as per closing duties (Refer to check list cash counting, credit card reports, MICROS reports, manager log book, etc.)
- Assumes the duties and responsibilities of the Restaurant Manager in his/her absence.
- Interacts and builds relationships with the restaurant clientele.
- Controls an accurate logbook with guest and staff positive and negative comments.
- Supervises, coordinates and directs the prompt, efficient and courteous service to ensure that standards are met.
- Participates in service as necessary in accordance with the requirements and practices of the restaurant.
- Participates in decoration and preparing the restaurant for promotions and special events.
- Monitors and controls all operating equipment for the restaurant.
- Keeps aware of trends, systems, practices and equipment in food and beverage through trade literature
- Actively participate in order taking, sales efforts, service and guest relations.
- Handles all complaints efficiently as per set Company standards
- Implements and reinforces the Company and divisional regulations, policies and procedures
- Monitors the stocks of all beverage, material and equipment and ensures that service requirements are met.
- Records the breakages, wastages occurred in a shift debriefing
- Monitors and controls all operating equipment for the restaurant.
- Keeps aware of trends, systems, practices and equipment in food and beverage through trade literature.
- Performs related duties and special projects as assigned.
- Participates in functions and activities with other outlets when required

Requirements

Requirements
- Diploma/Certificate or Bachelor in Hospitality/ Tourism industry essential
- Equivalent vocational qualification obtained working for a 4/5 star hotel or fine dining restaurant
- Must have least 3-5 years work experience in hospitality, restaurants or fine dining environment, whereas 1 year at least within a supervisory role
- Excellent command of English, Arabic desirable
- Must have excellent interpersonal skills and confidence
- Understanding of MICROS
- Knowledge of HACCP, ISO standards

About the Company

The Ali Bin Ali Group is a privately owned company with a heritage that dates back to 1945. Our roots began with a vision to provide quality international products and services to the people of Qatar. Today our Group is one of the largest retail and distribution companies in Qatar. We are also proud to say we have a long-standing reputation for building successful partnerships with the world's leading brands across a diverse range of business activities. This success is born out of our unwavering commitment to the long-term development and strategic growth of not just our Group but also that of our partners.

Our knowledge of the market is unrivaled. That is what keeps us ahead in an environment of phenomenal growth in Qatar. The Ali Bin Ali Group has evolved and grown in response to Qatar's diversifying requirements.

As a Group, we thrive on innovation, which is the key to our consistent market share results and achievement awards. The Ali Bin Ali Group operations are currently local but our standards are International. Our partners and competitors credit us with an impeccable reputation and with excellent public and private sector relationships. But from our perspective our most important affirmation comes from customer satisfaction across each of our Group's business divisions.