Assistant Store Manager

Job description / Role

Assistant Store Manager - Up to 6000QAR

Build-A-Bear Workshop is a fun and dynamic place to work. There are currently 8 retail stores operating in the GCC and we are specifically looking to recruit an Assistant Manager for the Qatar store located in Lagoona Mall.

This is an exciting chance to join a newly established team that has a dynamic leader. The retail concept is unique. It offers customers the chance to create their own cuddly toy.

There are multiple stages to making their own toy, each stage requires participation form the customer with the help and guidance of the staff. This store has up to 8 staff.

As an Assistant Store Manager we are looking for someone who will support the Manager in all areas of the business, specifically:
- Monitor daily sales against the business plan and setting individual sales goals for the staff
- Motivate the team to reach the business plan
- Deploy staff on a daily basis and ensure floor leadership is maintained at all times
- Place regular stock and supply orders with the Dubai head office
- Manage all deliveries – ensure any discrepancies are reported and stock is adjusted
- Ensure all products are correctly priced
- Re-price stock for sale periods
- Assist in weekly scheduling of staff – ensure business needs are met
- Assist in conducting regular staff appraisals, support the Personal Development Plans
- Help drive and build the party business by contacting schools and corporate companies
- Liaise with mall management on an ad hoc basis to ensure solid relationships are maintained.
- Train retail staff in the shop on general brand sales processes, product knowledge as well as general retail techniques.
- Ensure the stock room is managed accurately
- Handle all day to day store general administration paperwork, daily sales logs, banking, opening and closing procedures.
- Create a warm and friendly atmosphere where customer are made to feel welcome
- Actively sell and interact with customers – as a manager you do not sit back and watch. You are very much an active part of the team.
- Most importantly you need to generate sales through excellent customer service.

Requirements

To be considered for this role you must be confident, have a fun and outward personality and love working with children. You should have a natural ability to raise the energy levels in a room. In order to be considered for this role you must have been a team supervisor or assistant store manager for at least 2 years. You need to demonstrate how you have motivated a team and how you manage a team on a day to day basis.

Candidates must be very hands on, not delegators and on-lookers. None of the managers at Build-A-Bear Workshop have offices out back, you are expected to be actively selling on the shop floor. You must have excellent communication skills in English and knowledge of Arabic would be an added advantage. Excellent computer skills in excel and MS office.

You need to be very organized, highly multi tasked, work well under pressure and able to lead by example. We need someone who will be happy to sing happy birthday to a party or lead a school group through an amazing experience. This is an immediate role.

Only candidates in Qatar with an NOC or on a tourist/business visa can be considered. Alternatively you can be based in Kuwait, Bahrain or UAE and transfer. Face to face interviews is a MUST.

About the Company

Where Best Friends Are Made Maxine Clark is one of the true innovators in the retail industry. During her successful retail career, her ability to spot emerging retail and merchandising trends and her insight into the desires of the American consumer have generated growth for retail leaders, including department store, discount and specialty stores. In 1997, she founded Build-A-Bear Workshop, a teddy-bear themed retail-entertainment experience. Today there are more than 400 Build-A-Bear Workshop stores worldwide, including company-owned stores in the U.S., Puerto Rico, Canada, the United Kingdom and Ireland, and franchise stores in Europe, Asia, Australia, Africa, Mexico and the Middle East. The company extends its in-store interactive experience online with its award winning virtual world at buildabearville.com.