Job closed
Ref: SP211-10
Job description / Role
• Estimates the cost of repairing damaged automobile and truck bodies based on visual inspection of vehicle and familiarity with standard parts, costs, and labor rates.
• Examines the damaged vehicle for dents, scratches, broken glass and other components requiring repair, replacement, or repainting. Identifies frame damage by visually examining the vehicle and/or placing the vehicle in frame-aligning equipment that indicates the location and extent of misalignment.
• Computes the cost of replacement parts and labor to restore the vehicle to the condition specified by the customer, using standard labor and parts cost software systems.
• Estimate and furnish repair and labor costs and calculate overall customer payment.
• Negotiate insurance payment after reviewing extent of auto damage.
• Draft work order consisting of required repair services after approvals and enter the order into work management system.
• Obtains relevant signature and authorizations.
• Deals with and communicates with the customer while handling their questions and concerns throughout the entire repair process.
• Establish good customer relations by providing estimates and timelines and any updates along with obtaining relevant customer information and handling all customer queries effectively.
Requirements
Soft Skills and Personality traits:
• Attention to detail to ensure accuracy
• A strong set of interpersonal communication skills
• Customer service mindset dedicated to helping customers get back on the road
• Ability to manage multiple projects at once
• Age Range: 25
• Gender Preference: Male
• Nationality Preference: Arabic Nationals
• Language Fluency: English, Arabic
• Current Location: Qatar
About the Company
The foundation of Simex Group was laid in the year 1965 with the establishment of a manufacturing unit producing curd with a single machine that has grown to become one of the biggest manufacturing plants in the state of Qatar with the production and distribution of the “DANDY” brand of dairy products. Following the success of Dandy Co Ltd., SIMEX Trading Company was established with one show room of ready-made garments and today it has diversified into a dynamic multifaceted group of companies having business interests in Real Estate, Manufacturing, Distribution, Franchising & Retailing with over 17 show rooms spread all over Qatar & still rapidly growing.