Cargo Global Key Account Manager

Job description / Role

Cargo Global Key Account Manager - Doha

As the principle direct sales chanel and reporting to the Manager Cargo Global Accounts; the Global Key Account Manager maintains and develops relationships with QR Cargo's largest and most strategically important customers. Assigned to three to five named customers and based at Head Office, the GKAM is respoinsible for achieving target revenue, volume quotients and the delivery of strategic account objectives as prescribed in the customer strategy and account plan across all regions.

The responsibilities include establishing and maintaining productive, close working relationships with all key decision-makers within the assigned customer portfolio. Acts as the primary relationship custodian for the assigned accounts globally. you will also maintain a controlled account plan for each assigned customer organisation, delineating the customer strategy and the corresponding sales activities, resources allocation, accountable personnel, timelines and progress records. you will also oversee and supervise employees. Direct daily activities, recruit, train, develop and discipline to ensure a high standard of service delivery.

Requirements

To be successful in this role you will be educated to degree level with a minimum of 7 years experience in a similar role. Ideally within a Cargo related industry. You will have a proven record of performance in sales with account management experience. A good track record of sales achievements is required. An experienced and proven negotiator you will possess strong decision making and problem solving skills. Excellent relationship building and interpersonal skills are key to success together with strong commercial acumen. You will be able to spot and interpret market trends. Effective communication skills in spoken and written English are essential.

About the Company

Qatar Airways is proud to be one of the youngest global airlines to serve all six continents, and thanks to our customers’ response to our offerings, we are also the world’s fastest-growing airline. We connect more than 150 destinations on the map every day, with a fleet of the latest-generation aircraft, and an unrivalled level of service from our home and hub, the Five-star airport, Hamad International Airport in Doha, the State of Qatar.

Travel today involves a mix of short, medium and long-haul segments, with more people travelling than ever before. With the breadth of network coverage today, virtually no destination is unreachable. This is why the commitment to service is paramount; as our guests are travelling farther and more frequently than ever before, the experience on board is an important part of the journey itself.

Since our launch in 1997, Qatar Airways has earned many awards and accolades, becoming one of an elite group of airlines worldwide to have earned a 5-star rating by Skytrax. Voted Airline of the Year by Skytrax in 2011, 2012, 2015 and most recently in 2017, Qatar Airways has won the confidence of the travelling public. We have accomplished these goals by focusing on the details – how we run the business, and how you experience our airline.