Cargo OCC Officer

Job description / Role

The role of the Cargo OCC Officer is to represent QR Cargo as a part of the key decision making team within the OCC to improve operational efficiencies and customer service in the QR network by centralizing and pro-actively monitoring the planning, payload and communication of irregular operations.

You will constantly monitor the state of the operation and alert both Airport and Space Control Teams of potential issues and making sure that all information that may cause irregular operations is communicated to all concerned in a timely manner to ensure proper proactive plans can be developed.

You will be preparing comprehensive reportsof all Flight upgrades, downgrades, cancellations, diversions and payload reports for the Cargo Management. Proper coordination between QAS, QR & outstations on a flight delay situation requiring special handling/attention to ensure smooth movement of cargo.

Requirements

The ideal candidate for this role must have 05-06 years of work experience out of which 03-04 years should be spent in the airline industry or a reputed GHA on a supervisory level. You must have good knowledge of Safety and Security procedures in accordance with ICAO and IATA and local authorities. You must have a good understanding about IATA and TACT regulations and can communicate with all facets of the Airline.

You must be knowledgeable with Weight and Balance, Ramp handling, DGR/LAR certified and Cargo reservations. You must have excellent interpersonal skills and you must be able to work under strong pressure.

About the Company

Qatar Airways is proud to be one of the youngest global airlines to serve all six continents, and thanks to our customers’ response to our offerings, we are also the world’s fastest-growing airline. We connect more than 150 destinations on the map every day, with a fleet of the latest-generation aircraft, and an unrivalled level of service from our home and hub, the Five-star airport, Hamad International Airport in Doha, the State of Qatar.

Travel today involves a mix of short, medium and long-haul segments, with more people travelling than ever before. With the breadth of network coverage today, virtually no destination is unreachable. This is why the commitment to service is paramount; as our guests are travelling farther and more frequently than ever before, the experience on board is an important part of the journey itself.

Since our launch in 1997, Qatar Airways has earned many awards and accolades, becoming one of an elite group of airlines worldwide to have earned a 5-star rating by Skytrax. Voted Airline of the Year by Skytrax in 2011, 2012, 2015 and most recently in 2017, Qatar Airways has won the confidence of the travelling public. We have accomplished these goals by focusing on the details – how we run the business, and how you experience our airline.