Claims Manager

Job description / Role

This position is responsible for overseeing the preparation, and management of project contract claims in a manner to ensure timely and efficient resolution of such claims and implementation of practices that will reduce or minimize the Companys loss activity.

The Claims Manager will support the Commercial Manager to advise on all matters of a potentially contentious nature related to the project and undertake the forensic evaluation of claims. Identify and evaluate key records and facts; evaluate all parties contractual and legal entitlement; advise on claim resolution strategy, client defence strategy, and program analysis; and evaluation of quantum.

Manage disputes, ensuring that robust contractual, factual and commercial input is considered. Work closely with the clients Contracts Directorate to ensure that clients exposure is correctly diagnosed, accurately reported and where appropriate, effectively mitigated.

Role and Responsibilities:
To be the single point of contact for the PMC for claims and disputes and to manage the claims and dispute resolution process on behalf of the client

Provide a forensic analysis and evaluation of claims which have not been resolved at project level, including:
- Evaluation of both contractual and legal entitlement
- Identify, collect and evaluate relevant facts and records
- Collate related information and provide analysis based on facts, records and the contract
- Prepare, brief and advise strategies claim resolution, defences and counter-claims
- Prepare reports and recommendations related to claims and disputes
- Evaluate quantum

Manage delay analysis process for all planning/time elements of claims:
- Advise appropriate methods of delay and program analysis
- Dissect construction programmes for the purposes of assessing entitlements
- Provide critical path and delay analysis based on contractors schedule(s)
- Prepare and provide substantiation and advice related to clients claims
- Produce well-written, concise reports and letters, with minimal revisions required
- Provide all appropriate advice and support to clients Contracts Directorate departments regarding all disputes
- Manage the input of the commercial view into the clients decision making process around triggering disputes and/or litigation
- Undertake forensic audits of contractors applications, certifications, variations and claims from time to time
- Adhere to and maintain familiarity with any client procedures regarding items such as Contract Administration, Claims Management, Employers Claims and Contractors Document Inspections
- Provide independent conclusions and recommendations

Requirements

- Bachelors degree in engineering or Quantity Surveying required.
- Preference will be given to candidates who have also obtained qualifications in Legal/Law subjects.
- Membership with a recognized International Professional Body e.g. MRICS.
- Minimum 15 years experience in construction industry and at least 10 years in similar position.
- Specific experience in the area of schedule/delay, damages calculations, project controls, estimating and negotiations.
- Knowledge of contract administration/claims aspects of major transportation, infrastructure projects within GCC preferred.

Knowledge, skills, and abilities:
- Functional knowledge of claims handling, litigation management, construction concepts and practices and legal statutes and procedures.
- Excellent collaboration, verbal and written communication skills.
- Extensive knowledge of claims management practices and procedures. Experience in international contracting mechanism e.g. FIDIC.
- Advanced analytical, organization, and interpersonal skills.
- Demonstrated strong project management skills.
- Skilled in process improvement.
- Experience in leading, coaching and developing staff and teams.

About the Company

The Louis Berger Group is an internationally recognized consulting firm that provides engineering, architecture, program and construction management, environmental planning and science, and economic development services. For nearly 60 years, we have been a devoted and trusted partner to U.S. federal, state, and local government agencies; national, provincial, and local governments; multilateral institutions; and commercial industry. To this diverse client base we bring strategic vision and an entrepreneurial spirit, developing innovative solutions to the worlds most challenging problems.

Around the world, we operate with a commitment to integrity and hold ourselves to the highest standards of ethics, quality, and accountability. From our president to our teams in the field, we share a genuine sense of respect and stewardship for the places where we work and the people whose lives we impact.

The Louis Berger Group is one of 10 firms that make up Berger Group Holdings. With a resource base of 6,000 dedicated employees and affiliate employees in more than 50 countries, we are able to respond to local conditions while providing clients with the technical resources and rapid response capabilities of a leading global organization.