Client Advisor Supervisor

Job description / Role

Description

- The Client Advisor Supervisor will be an ambassador of the Galeries Lafayette / Katara Avenue.
- The position involve to be a role model to the team, and support the Department Manager in operational duties.
- He/She will proactively reach out to Clients in order to achieve individual and team goals.
- Achieve individual and team objectives, be accountable for sales results and support the team in their sales
- Welcome every client and enhance their experience, advise clients across the store and all product categories
- Demonstrate sales leadership and advanced clientele skills, leveraging the different tools available to develop existing and recruit new Clients and build long term client relationships
- Develop the highest standards of brands and product knowledge
- Perform as a team-player, participate in all activities contributing to the overall objectives of the store
- Respect Galeries Lafayette / Katara Avenue Brand standards in terms of grooming and behavior
- Proactively Support to the Department Managers in establishing a client centric mindset within the Team.
- Assist Management in daily operations: floor management, stock operations, and opening / closing duties, VM and after sales department Demonstrate a thorough understanding of the company's policies and provide support to other Client Advisors when they needed

Requirements

Requirements

- Minimum High School Diploma preferably with Bachelor Degree
- 2-3 Years sales experience (including 1 year at least in a supervisor level), preferably in fashion luxury retail, store department
- Fluent in Arabic and English, both written and verbal.
- Strong interpersonal skills and ability to communicate with all levels
- People skills, problem solving, quality control and reporting
- Proven sales achievement in luxury brands market
- Ability to work in a team-driven environment
- Good organization and learning skills
- Must be proactive and results driven
- Candidates from Airlines/ Hospitality Industry will be preferred

About the Company

The Ali Bin Ali Group is a privately owned company with a heritage that dates back to 1945. Our roots began with a vision to provide quality international products and services to the people of Qatar. Today our Group is one of the largest retail and distribution companies in Qatar. We are also proud to say we have a long-standing reputation for building successful partnerships with the world's leading brands across a diverse range of business activities. This success is born out of our unwavering commitment to the long-term development and strategic growth of not just our Group but also that of our partners.

Our knowledge of the market is unrivaled. That is what keeps us ahead in an environment of phenomenal growth in Qatar. The Ali Bin Ali Group has evolved and grown in response to Qatar's diversifying requirements.

As a Group, we thrive on innovation, which is the key to our consistent market share results and achievement awards. The Ali Bin Ali Group operations are currently local but our standards are International. Our partners and competitors credit us with an impeccable reputation and with excellent public and private sector relationships. But from our perspective our most important affirmation comes from customer satisfaction across each of our Group's business divisions.