Job closed
Ref: GP186-5010
Job description / Role
Charterhouse is working with a growing semi-government organisation based in Qatar who is looking to hire a Client Relations Specialist. This is a new role for the organisation reporting into the BD Manager and will be responsible for the account management of their corporate client base within the government, military and civil defense sectors.
Your main responsibilities will be to manage and further develop existing accounts communicating with high level Government, Military and Civil Defense Senior Executives to ensure total customer satisfaction, the continuation and further development of a fruitful and longstanding partnership. As the Client Relations Specialist you will also be responsible for all client inquires being the gateway of communication between both businesses, as well as handle customer feedback management and satisfaction including surveys. This is an exciting role working with the BD Manager to ultimately increase sales and profitability for the organisation.
Requirements
The successful candidate should be extremely well presented, have excellent interpersonal and negotiation skills, and be self-motivated. You should be commercially astute and with a solid track record in B2B client relationship management within the government, military or civil defense sectors. You should have exceptional communication skills and fluency in English and Arabic and will be able to build rapport and creditability at ease with executive leaders. This role requires a Qatari Driving Licence.
About the Company
The Charterhouse brand and business was launched in Dubai and the Middle East in April 2004 by a team of international recruiters and management consultants, after its inception in Sydney, Australia in September 2003. Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets.
Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai as its base. The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Qatar, Hong Kong, Singapore, Melbourne and Sydney.