Customer Service Executive

Doha, Qatar

Ref: HP647-1618

Job description / Role

Employment: Full Time

Customer Service Executive - Qatar

Our client is currently recruiting for a Customer Service Executive. This position will be based in Qatar

JOB DIMENSIONS
- To assist in handling the day to day duties of customer service
- To provide best support to colleagues in Sales Dept. and our clients
- Improve service levels on deliveries and the other customer services through site visit
- Coordination with Government Departments
- Inventory Control – Creating POs for finished products

ACCOUNTABILITIES
- Receiving & processing POs from industrial, marine etc. Acknowledging each PO
- Preparing Customer invoices for submission
- Assist on “Products Delivery Schedule”
- Prepare documents for in transit products & coordinate with supplier and Transporter for in transit products.
- Place POs for finished products on monthly basis
- Update clients prices in SAP
- Process approval for marketing signage’s license
- Coordinate with government agencies regarding office related works, similarly with suppliers of admin jobs
- Coordinate with Ministry of Environment regards each lubricants consignment approval.
- Reply to incoming calls/ emails/ inquires for products, prices, quotation, PDS & MSDS

Requirements

- Matured person with minimum 3 years experience in the supply chain, administrative support role and customer service area in an international environment.
- Very good commercial knowledge in handling Logistics jobs
- Very good communication and organizational skills
- Proficiency and skills in ERP
- Proficiency in Excel Word, PowerPoint and Outlook
- Arabic language would be an added advantage
- Minimum Graduate with additional qualification advantage

About the Company

We lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work.

ManpowerGroup powers the success of many of the world's most dynamic organizations. We deliver innovative workforce solutions that enhance competitiveness, increase efficiency and spur productivity. Combining global reach with local expertise - 3600 offices in over 80 countries - we know the changing world of work and bring a deep understanding of the companies we work for and the industries we service.

ManpowerGroup entered the Middle East in December 2007 after acquiring local company Clarendon Parker, thus bringing 15 years in-depth local knowledge combined with a global footprint and industry shaping expertise and thought leadership. Manpower Middle East supports clients in the Middle East and North Africa regions. Our business is aligned to key skill specializations to ensure our clients requirements are met by expert and knowledgeable consultants that understand your industry and role requirement.

Our consultants are experts in finding the right talent across all industries in a broad-range of occupations including: