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Job description / Role
About the job
As a Data Center Technician, you will be part of a team that installs, configures, tests, troubleshoots, and maintains hardware and networking infrastructure to support the Google production of IT infrastructure. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves installation of racks and machines daily; as well as troubleshooting faulty infrastructure components and while it can sometimes be physically demanding, you will need to grow in ambiguity and work with infrastructure that is at the cutting-edge of computer technology.
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are a diverse, upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.
Responsibilities
- Resolve technical issues (e.g., hardware, software, application, operational, process) using different tools until final resolution communicating with different stakeholders.
- Lead troubleshooting and resolve critical or escalated technical issues regarding affected equipment.
- Contribute to and lead efforts/projects in the deployment, maintenance, and support of Google Cloud region (cloud data center) infrastructure.
- Help test and troubleshoot new server hardware components and designs.
- Configure and troubleshoot OS-related issues on server.
Requirements
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- Experience with computer hardware and server hardware or troubleshooting/diagnosing.
- Experience with operating systems and networking infrastructures.
- Ability to travel up to 20% of the time internationally.
Preferred qualifications:
- Experience with Linux operating systems.
- Experience with maintenance and monitoring of server systems.
- Experience with project management and leadership.
- Ability to collaborate and partner with teams to overcome challenges.
About the Company
Since our founding in 1998, Google has grown by leaps and bounds. Starting from two computer science students in a university dorm room, we now have thousands of employees and offices around the world. These Googlers build products that help create opportunities for everyone, whether down the street or across the globe.
It starts with how we work together. We’re building a company where people of different views, backgrounds and experiences can do their best work and show up for one another. A place where every Googler feels like they belong.
So whether you develop new technology or creative campaigns, craft beautiful products or breakthrough partnerships, your work here is a chance to accomplish things that matter. Bring your insight, imagination, and healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.