Duty Engineer

Job description / Role

Duty Engineer

Job Purpose

The position is responsible for the daily operations of the different sections within the Engineering department.

Reporting Lines

Key Interactions

Internally

- All departments within the hotel.
- All colleagues within the department.

Externally

- Local government agencies.
- Contractors of respective engineering services.
- Vendors of respective equipment suppliers.

Primary Responsibilities

Daily Engineering operations

- Plans and executes the respective Engineering activities and co-ordinates with other departments in a timely and efficient manner.
- Organizes all daily operations manning requirement as required.
- Applies preventive maintenance plans to hotel suites, Food and Beverage venues, public spaces and function areas. Coordinates these preventive maintenance programs with Housekeeping.
- Administers and supervises preventive maintenance contracts for plant facilities for optimization.
- Maintains all expenses within the operation budget to ensure hotel profitability.
- Forecasts non-routine works with expenditure.

Management of Shift operations

- Compiles and consolidates monthly utilities expenses.
- Compiles monthly repair and maintenance expenses.
- Plans fire and safety training.
- Reviews effectiveness of all operations equipment.

Operations of the plant facilities

- Constantly reviews the operation of plant facilities.
- Plans and effectively supervises the monthly / annual routine maintenance of plant facilities.
- Plans and effectively organises statutory inspections of plant facilities and prepare submission reports.
- Administers and manages all service contract activities of plant facilities.

Supporting operations - Craftsmen, Kitchen and Laundry

- Administers the preventive maintenance activities to carry out all furniture repairs to the highest quality levels and in a timely manner.
- Administers the preventive maintenance activities to carry out painting on property to the highest level and in a timely manner.
- Administers the preventive maintenance of kitchen equipment to ensure longevity and operational readiness at all times.
- Administers the preventive maintenance of laundry equipment to ensure longevity and operational readiness at all times.

Other Responsibilities

- Administers and manages preventive maintenance contracts for elevators and dumbwaiters to ensure longevity and operational readiness at all times.
- Administers and manages preventive maintenance contracts for swimming pool and water fountains to ensure longevity and operational readiness at all times.
- Administers and manages preventive maintenance contracts for fire protection services to ensure longevity and operational readiness at all times.
- Administers and manages preventive maintenance contracts for kitchen grease interceptors and sanitary system to ensure longevity and operational readiness at all times.
- Administers and manages preventive maintenance contracts for television services for hotel suites to ensure longevity and operational readiness at all times.
- Administers and manages preventive maintenance contracts for the public music system within the hotel to ensure longevity and operational readiness at all times.
- Reviews procurement of equipment and parts for operations to ensure longevity and operational readiness at all times.
- Reviews procurement of services for outsourced Engineering work.
- To ensure public is protected during maintenance works at all times and proper as well as approved signage is in place at all times.

INVOLVEMENT IN WIDER JOB FUNCTION ACTIONS / RELATIONSHIPS

- Upholds Accor Values of Guest Passion, Sustainable Performance, Spirit of Conquest, Innovation, Trust and Respect, in the execution of all duties and responsibilities.
- Participates and supports sustainability in corporate initiatives and programmes such as Planet 21 - Corporate Social Responsibility, Diversity and Inclusion, Women at Accor Generation etc.
- Performs any other duties and responsibilities that may be assigned.

Main Complexity / Critical issues in the Job

- Direct contact with Hotel guests is required during urgent cases.
- Engagement with every level within the organisation.

Requirements

Knowledge and Experience

- Tertiary education in a related Engineering discipline.
- Minimum of 7 years of relevant experience in the hotel industry.

Competencies

- Detailed Engineering knowledge.
- Good interpersonal skills.
- Planning ahead.
- Great communicator.
- Ability to communicate with all levels of employees.
- Good working knowledge of Microsoft Office and Microsoft PowerPoint.
- Service oriented professionalism.
- Must work effectively and contribute as a team player.
- Able to deliver proposals effectively.
- Responsive to change effectively.
- Well groomed.
- Sense of urgency and able to set priorities.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.