E-Commerce Specialist - IKEA

Job description / Role

E-Commerce Specialist - IKEA - Doha, Qatar

As part of the customer relations team you will be responsible for driving sales growth and sustained profitability by establishing and retaining a life-long relationship with existing and new customers via the website and online shopping initiative.

You will understand and match customers needs and expectations through securing an easy online purchasing process. You will work towards showing online home furnishing solutions and acting as a highly efficient sales mechanism ensuring all online orders are processed within 12 hours.

Requirements

You will ideally have 2 years experience within a similar role and be educated to High School or equivalent.

You should be good at problem solving and strategic thinking. An understanding of MS Excel would be an advantage.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.