Facilities Manager - Soft Services

Job description / Role

Facilities Manager - Soft Services - AFGRE - Doha Festival City

Supply Chain Management:
- Daily management of housekeeping service providers, consumables and equipment’s.
- Inventory management of Mall owned spares through facilities management
- Approve submitted reorder points by service providers for stocks
- Approve quality of materials and consumables supplied by service providers /contractor.
- Monitor and control the budget.
- Coordinate with Procurement for any soft services tenders
- Prepare RFP and RFQ for housekeeping purchases
- Attend tender opening session for soft service

Housekeeping:
- Manage and supervise everyday activities to include appropriate cleaning of the mall facilities
- Review Housekeeping yearly schedules submitted by service providers /contractors.
- Conduct Site inspections in relation to the cleaning team performance and flag out issues that require immediate actions.(Building Fabric Check)
- Monitor contractor’s attendance on site.
- Monitor SLA’s as per contractors contract
- Monitor Contractor and Service Provider attendance
- Monitor and approve completion of housekeeping equipment PPM
- Hold regular coordination meetings with service providers /contractors including building strong relationships with key retailer groups.
- Inspection of events and specialty leasing setups

Requirements

- Possess strong leadership good communication skills and Hands-on Experience in Soft Services – Housekeeping, Waste Management, and Recycling. Strong contractor management and stakeholder engagement skills.
- Minimum 5-7 years experience preferably in a large scale mall, hotel or tourism park, out of which at least 5 years in GCC in well reputed large Facilities Management Companies.

Job-Specific Skills:
- Ability to work under pressure and flexibility to work long hours or in shifts, if situation demands.
- Ability to work in a collaborative and diverse team environment.
- Must be well familiar with computer applications and capable of generating & presenting maintenance reports.
- Financial Accumen
- Contractor and Sub Contractor Management

Behavioural Competencies:
- Teamwork
- Communication
- Professional Knowledge
- Training and coaching
- Personal Leadership

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.