Food and Beverage Attendant

Job description / Role

Food and Beverage Attendant - Qatar Airways - Doha

Your main responsibility includes the food and beverage services of all premium passengers in all parts of the HIA lounges. Ensuring customer satisfaction, being a team player with a positive outlook and a keen eye for details is a must.

You will have well developed social skills, to be able to handle all type of people and situation and to have high level of versatility and flexibility to meet the many varies needs and expectations of customers.

Requirements

- Minimum 2-3 years Food and Beverage Service experience with 5star hotel/Lounges
- You should be well trained with Food and Beverage Service techniques through reputed hotels/restaurants
- A hospitality and/or food and beverage certificate/diploma/degree will be an added advantage.

Training Knowledge:
- You should possess a good understanding of 5 star food and beverage service.
- You must have an understanding of beverage service including service of wines, champagnes, cocktails and other beverages
- You should have an understanding of restaurant service, taking food orders, explaining menus and culinary offer.
- You will be required to understand and demonstrate at all times the importance of upholding the highest personal and professional standard and to have positive and passionate attitude towards the Qatar Airways customers and Qatar Airways.
- You will be required to anticipate the needs and to note and record all special request, like and dislikes of all passengers and to ensure they are carried through.
- You will also report problems arising and potential situation that may lead and employees to senior management.

About the Company

Qatar Airways is proud to be one of the youngest global airlines to serve all six continents, and thanks to our customers’ response to our offerings, we are also the world’s fastest-growing airline. We connect more than 150 destinations on the map every day, with a fleet of the latest-generation aircraft, and an unrivalled level of service from our home and hub, the Five-star airport, Hamad International Airport in Doha, the State of Qatar.

Travel today involves a mix of short, medium and long-haul segments, with more people travelling than ever before. With the breadth of network coverage today, virtually no destination is unreachable. This is why the commitment to service is paramount; as our guests are travelling farther and more frequently than ever before, the experience on board is an important part of the journey itself.

Since our launch in 1997, Qatar Airways has earned many awards and accolades, becoming one of an elite group of airlines worldwide to have earned a 5-star rating by Skytrax. Voted Airline of the Year by Skytrax in 2011, 2012, 2015 and most recently in 2017, Qatar Airways has won the confidence of the travelling public. We have accomplished these goals by focusing on the details – how we run the business, and how you experience our airline.