General Manager - Digital Printing

Job description / Role

The General Manager is primarily responsible for driving and developing all aspects of the digital printing business in line with the group's strategic, commercial and operational goals and objectives. The role requires vision, leadership and professionalism to the highest standard to maximise profitability and return-on-investment.

The secondary responsibility is to identify and develop profitable and sustainable new business opportunities and revenue streams. These will be aligned to the companys core creative and production services ensuring customer expectations can be managed in line with the company's commercial strategy and customer service charter.

To fulfil the job purpose, the General Manager will be required to manage the performance of him/ herself as well as all members of the team inside and outside of office hours ensuring adherence to health and safety, security, quality, service and productivity standards at all times.
- Develop and maintain a professional, flexible and focused team which will maintain business growth through highly-efficient and productive manufacturing and highly-effective creative services
- Target excellence through continuous improvement tracked and measured on a month-on-month basis, ensuring actions are rigorously implemented throughout the organisation
- Define best working practices to yield the most cost-efficient, quality-effective creative and production processes and constantly review to improve performance
- Establish and implement company business and marketing plans and customer service charter to communicate the companys value proposition/ mission statement to the team, customers, prospects, partners and suppliers
- Sustainably grow company revenue, profitability and market share through new business development and existing account growth in line with monthly and quarterly targets agreed with the Managing Director
- Provide front-line support for the Sales teams as required to secure, grow and develop new and existing business relationships through the provision of market-leading creative services and printing products
- Develop strong and valuable commercial, operational, strategic relationships for the company
- Create accurate and regular board reports detailing commercial, operational and strategic performance with revenue and profitability forecasts for the companys existing and prospective account bases
- Ensure that essential, fundamental financial and commercial disciplines are in place throughout and that they are effectively monitored and constantly reviewed
- Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas requiring cost reduction and program improvement
- Direct and coordinate the company's financial and budgetary activities to fund operations and maximise the return on capital and resource investment
- Establish and implement departmental policies, goals, objectives and procedures in compliance with the corporate governance and direction
- Determine staffing requirements and interview, hire and train new employees ensuring that each team member has a clearly defined role and job description which clearly identifies standards and results expected
- Appraise the training needs of each member of staff annually to ensure that a high standard of performance and flexibility is maintained and provide appropriate feedback to enable these needs to be actioned
- Ensure all team members understand the goals and values of the company and develop and maintain a working environment where respect, enthusiasm, commitment are recognised and rewarded
- Through the management team, ensure that every aspect of the working environment is kept in a clean, well-maintained and hygienic manner and that all relevant Health and Safety and Environmental Legislation is met
- Implement and oversee environmental management or sustainability programs addressing issues such as recycling, conservation, or waste management

Requirements

- Bachelors Degree in any field-related discipline or equivalent experience
- Minimum 5 years experience in a similar role and field
- Organized, process-driven with a close attention to detail
- Must have a track record of working within quality and process-driven organisations
- Capable of working effectively in a multi-national, multi-cultural environment
- Excellent aural and written skills, fluent written and spoken English (written and spoken Arabic beneficial)
- Computer literate and skilled in Microsoft Word, Excel and PowerPoint

About the Company

We are recognised leaders in international recruitment. We supply customers in 120 countries with an unrivalled resource network from 200. Our local knowledge provides them with straightforward and cost effective results.

With over 30 years experience providing supplementary staffing, Tangent have the ‘know how’ to deploy single consultants or entire project teams to anywhere in the world. With experts available in 190 countries we are here to supply 'in demand' and 'just in time resources' to our multi-national client base.

Tangent have worked with over 500 customers supplying contingent and campaign services. Our consultants and international researchers are adept at searching for the 'hardest to find skills' in restricted time frames. Our international recruiting database contains over 500,000 experienced candidates.