HICT Specialist

Job description / Role

As Qatar's leading medical services organization, we are offering you an exciting opportunity to be a part of our dedicated and enthusiastic team of healthcare professionals.

Our healthcare services are internationally recognized as a high standard, comparable with other developed countries. We have a countrywide network of hospitals and healthcare centers which utilize the most advanced medical equipment available today and provide care from highly qualified staff.

Now is your chance to be part of this world-class team!

The HICT Specialist is a subject area expert expected to provide domain-cross-functional technical and business support to different systems/projects. Assists, and collaborates support related to HMC system requirements. Coordinates activities and compile accurate and reliable system documentation. Provides quality support with a high degree of user satisfaction, technical expertise and timeliness.

Responsibilities
- Lead technical activities for development and/or deployment of subject area systems/projects in order to meet business requirements.
- Interpret job specifications and key responsibilities to direct subordinates and assign duties.
- Supervise the compliance with policies and procedures in order to ensure work exactness and completeness.
- Identify and recommend procedure changes to improve efficiency of delivered solutions.
- Assist in the development of the sections overall strategy, business plan and budget.
- Collaborate with projects teams in order to produce accurate, valid, & complete policy & procedure documents .
- Audit documentation manuals to ensure that they are accurate and up-to-date and available to appropriate personnel.
- Coordinate all activities related to providing required documentation and implementing related documentation systems.
- Coordinate the review and revision of procedures, specifications, and forms.
- Assist in compiling regulatory filing documents and in maintaining computerized files to support all documentation systems.
- Provide documentation for projects to ensure that business requirements are tracked through.
- Assist and implement subordinates motivation plans to ensure achievement of work goals.
- Assist in identifying staff training needs, and attend and evaluate trainings.
- Report work problems or assist subordinates in solving such problems.
- Any other roles and responsibilities the management endows on from time to time.
- Assist in the preparation of performance reports.

Requirements

- A Bachelors Degree and 7 years experience in providing in-depth hardware/ software technical support with at least 4 of the 7 years at a similar level of responsibility.
OR
- A diploma relevant to the specialization of the role and 12 years of related or administrative experience with at least 3 of the 12 years at a similar level of responsibility.
- Preferred requirements: 8 years of related or administrative experience in a healthcare setting. Professional body accreditation by exam.

Key Competencies
- Problem Solving and Decision Making: Knows when to escalate a difficult situation.
- Root Cause Analysis: Performs basic data analysis using systems/applications and reports out any practical conclusions.
- Prioritization Skills and Multitasking Ability: Performs activities based on management guidance around priorities.
- Communication: Updates leadership on issues and progress related to assigned work.
- Conflict Resolution: Provides leadership with the appropriate information to resolve the conflict.
- Analytical ability
- Technical Skills
- Business Acumen
- Coaching & Mentoring
- Planning & Organizing
- Process Excellence

You will be rewarded with a tax free salary and fantastic benefits including accommodation, transport allowance, medical cover, a generous annual leave allowance and more.

About the Company

Hamad Medical Corporation (HMC) is the principal public healthcare provider for the State of Qatar. HMC is committed to actively contributing to and enabling the sustainable development of Qatar and its people in alignment with the Qatar National Vision (QNV) 2030.

HMC believes in excellence in healthcare, education and research with each supporting the other to provide the safest, most effective and compassionate care to each and every one of our patients.

To meet the healthcare challenges of Qatars growing population, Hamad has transformed into a thriving and integrated Academic Health System which will make significant, positive impacts upon patient care, medical education and medical research.

In addition to three general hospitals (Al Khor Hospital, Al Wakra Hospital and The Cuban Hospital) HMC also manages five specialist hospitals (Hamad General Hospital, Rumailah Hospital, Womens Hospital, the National Center for Cancer Care and Research and Heart Hospital) which look after patients with the most prevalent conditions, including cancer, heart conditions, rehabilitation, and providing specialist treatment for women and children.