Housing & Allocation Officer - Corporate Services

Job description / Role

Housing & Allocation Officer - Corporate Services - Doha

In this role you will be responsible for the allocation of company’s accommodation properties in Doha, in accordance with Qatar Airways’ policies and procedures, contributing to the overall successful performance of the Facilities and Properties Team. You will be effectively supporting the facilities team to minimise vacant rental costs by keeping accurate records of the vacant units and ensuring prompt occupancy. You are responsible for making accurate and timely decisions, often in pressurised situations. You will coordinate with finance/payroll to ensure that both HRA and Non HRA staff are correctly documented. You will carry out familiarisation visits to new and existing company accommodation to garner better understanding of user queries.

You will ensure that the properties used by Qatar Airways staff are in good state of repair and report of any maintenance requirements to the Facilities Team. You will be responsible to review the check – in form received from the recruitment team; ensuring employees are allotted appropriate accommodation as per their eligibility. You should also ensure issuance of the tenancy form with list of inventory to the employee to sign. The job requires interacting with all levels of employees within and outside the organisation and ensures that a prompt and appropriate response should go to all the employees’ queries.

Requirements

You should hold a Bachelor’s Degree or equivalent on either the field of Hospitality, Computer Science or Business Administration with minimum 4 years of job related experience. You should have at least one or two years of experience in housing or facilities management in a large organisation, preferably in a multi – cultural environment. You should have proven knowledge of basic building construction and common repair problems. You should have an understanding of Landlord and Tenant obligations and issues surrounding the joining staff.

We are looking for someone with intensive customer service experience with good problem solving and communication skills. You should be able to work flexibly on own initiative and part of a team. Command in Arabic language will be an advantage.

About the Company

Qatar Airways is proud to be one of the youngest global airlines to serve all six continents, and thanks to our customers’ response to our offerings, we are also the world’s fastest-growing airline. We connect more than 150 destinations on the map every day, with a fleet of the latest-generation aircraft, and an unrivalled level of service from our home and hub, the Five-star airport, Hamad International Airport in Doha, the State of Qatar.

Travel today involves a mix of short, medium and long-haul segments, with more people travelling than ever before. With the breadth of network coverage today, virtually no destination is unreachable. This is why the commitment to service is paramount; as our guests are travelling farther and more frequently than ever before, the experience on board is an important part of the journey itself.

Since our launch in 1997, Qatar Airways has earned many awards and accolades, becoming one of an elite group of airlines worldwide to have earned a 5-star rating by Skytrax. Voted Airline of the Year by Skytrax in 2011, 2012, 2015 and most recently in 2017, Qatar Airways has won the confidence of the travelling public. We have accomplished these goals by focusing on the details – how we run the business, and how you experience our airline.