HR Welfare Officer

Job description / Role

HR Welfare Officer - Qatar Duty Free - Doha

Reporting to HR Manager, you will effectively advise and assist new employees in accommodation, attend to emergencies such as accidents, repatriation of staff, recommend recreational facilities in Doha.

You will provide care and support to employees who are recognized as being in need of counseling though illness or other personal challenges. It will be your job to assist to establish policies, guidelines and standard procedures in the provision of welfare to be utilised by the line managers.

You will be responsible for ensuring that housing data is maintained in terms of vacant or occupied villas or apartments. Keep abreast with the market fluctuations and maintain records of rising / falling rents, school fees, car rentals etc and be aware of changes in government rules and regulations. You will coordinate with the hospitals, government agencies & local police in the completion of all paper works and formalities in case of accident or death and repatriation of staff.

Requirements

The successful candidate will be an excellent communicator, a strong leader whilst possessing exceptional presentation skills. Ideally you will be within a similar culture in a large organization. A minimum of 4 years of job related experience in a travel / retail / hospitality industry. A Bachelor's Degree in Psychology or related discipline is highly desirable.

About the Company

Qatar Airways is proud to be one of the youngest global airlines to serve all six continents, and thanks to our customers’ response to our offerings, we are also the world’s fastest-growing airline. We connect more than 150 destinations on the map every day, with a fleet of the latest-generation aircraft, and an unrivalled level of service from our home and hub, the Five-star airport, Hamad International Airport in Doha, the State of Qatar.

Travel today involves a mix of short, medium and long-haul segments, with more people travelling than ever before. With the breadth of network coverage today, virtually no destination is unreachable. This is why the commitment to service is paramount; as our guests are travelling farther and more frequently than ever before, the experience on board is an important part of the journey itself.

Since our launch in 1997, Qatar Airways has earned many awards and accolades, becoming one of an elite group of airlines worldwide to have earned a 5-star rating by Skytrax. Voted Airline of the Year by Skytrax in 2011, 2012, 2015 and most recently in 2017, Qatar Airways has won the confidence of the travelling public. We have accomplished these goals by focusing on the details – how we run the business, and how you experience our airline.