Lead Cargo Global Accounts Officer

Qatar Airways

Qatar

Ref: GP388-756

Job description / Role

Employment: Full Time

Lead Cargo Global Accounts Officer - Qatar Airways - Doha

In this role, the Lead Global Accounts Officer will manage a set of cargo global accounts and becomes a key contact to those accounts at a regional and corporate level to deliver exceptional service standards to those accounts by actively managing the day to day movements of those accounts shipments on the Qatar Airways Cargo Network.

You will enhance the customer experience for the cargo global accounts across the network from acceptance point until final delivery. You will interface closely with the client to actively manage their expectations at a regional and corporate level and will need to work closely with the sales and operations teams to ensure efficient service is provided at all times.

Requirements

To be successful in this role, you must have at least 5 years of job related experience of which at least 3-4 years should be spent in the Airline industry. You will need to hold a Bachelor's degree or equivalent thereof. You will need to have knowledge of the Cargo industry and will essentially need to have skills in Customer Service and Airline Marketing.

It will be preferred that you are abreast with industry trends and latest in the cargo industry and is proficient in MS office Suite.

About the Company

Qatar Airways is proud to be one of the youngest global airlines to serve all six continents, and thanks to our customers’ response to our offerings, we are also the world’s fastest-growing airline. We connect more than 150 destinations on the map every day, with a fleet of the latest-generation aircraft, and an unrivalled level of service from our home and hub, the Five-star airport, Hamad International Airport in Doha, the State of Qatar.

Travel today involves a mix of short, medium and long-haul segments, with more people travelling than ever before. With the breadth of network coverage today, virtually no destination is unreachable. This is why the commitment to service is paramount; as our guests are travelling farther and more frequently than ever before, the experience on board is an important part of the journey itself.

Since our launch in 1997, Qatar Airways has earned many awards and accolades, becoming one of an elite group of airlines worldwide to have earned a 5-star rating by Skytrax. Voted Airline of the Year by Skytrax in 2011, 2012, 2015 and most recently in 2017, Qatar Airways has won the confidence of the travelling public. We have accomplished these goals by focusing on the details – how we run the business, and how you experience our airline.

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coordinator salaries in Kuwait

Average monthly compensation
KWD 650

Breakdown available for industries, cities and years of experience