Lead Officer Terminal Concessions and Property

Job description / Role

Lead Officer Terminal Concessions and Property - Hamad International Airport - Doha

As the Lead Officer Terminal Concessions and Property you will assist in growing Hamad International Airport’s non-aeronautical revenue by developing and managing Hamad International Airport’s in-terminal concessions and property leases. In addition, you will contribute in managing a variety of retail, hospitality, advertising and service concessionaires. Management of contractual lease relationships with concessionaires and tenants, in coordination with other internal departments, is an integral part of this role. In this context, you will closely coordinate and monitor tenant relationships and operational plans with internal group stakeholders, third parties and Government Agencies.

Being an integral part of Hamad International Airport’s Commercial team, you will ensure that all commercial opportunities and property assets are fully maximized while raising the customer satisfaction bar and meeting tenant needs. In addition, you will also provide analytical support to HIA Management regarding the commercial airport development with a focus on in-terminal infrastructure and property assets.

Requirements

To be considered for this role you must have a Bachelor’s degree or equivalent in Business Administration, majoring in economics, property management, marketing or other business affiliated discipline.

You also must have at least 3 to 5 years of working experience in the areas of commercial space management, business development, contract management or property management – preferable with an airport, shopping / commercial center, travel retail, infrastructure developer or airline.

A strong marketing background and customer service attitude is essential for this role.

About the Company

Qatar Airways is proud to be one of the youngest global airlines to serve all six continents, and thanks to our customers’ response to our offerings, we are also the world’s fastest-growing airline. We connect more than 150 destinations on the map every day, with a fleet of the latest-generation aircraft, and an unrivalled level of service from our home and hub, the Five-star airport, Hamad International Airport in Doha, the State of Qatar.

Travel today involves a mix of short, medium and long-haul segments, with more people travelling than ever before. With the breadth of network coverage today, virtually no destination is unreachable. This is why the commitment to service is paramount; as our guests are travelling farther and more frequently than ever before, the experience on board is an important part of the journey itself.

Since our launch in 1997, Qatar Airways has earned many awards and accolades, becoming one of an elite group of airlines worldwide to have earned a 5-star rating by Skytrax. Voted Airline of the Year by Skytrax in 2011, 2012, 2015 and most recently in 2017, Qatar Airways has won the confidence of the travelling public. We have accomplished these goals by focusing on the details – how we run the business, and how you experience our airline.