Lead Training & Compliance Officer

Job description / Role

Lead Training & Compliance Officer - Qatar Airways - Doha

Reporting to the Manager Cargo Training and Compliance, you will be responsible for conducting and evaluating cargo training courses to familiarize the staff with the scope and activities of cargo as well as improve individual performance and productivity.

You will have overall responsibility to manage/administer and develop the training and regulatory compliance requirements and ensure conformity across the QR Cargo network organisation for staff at all levels.

Main Duties include:
- Manage Cargo training standardisation to ensure training is given in compliance with regulatory requirements, company standards and commercial needs.
- Liaise with L&D department in the designing and development of training programs.
- Take corrective action for audit findings related to training.
- Manage database of training records for HO and outstation staff.
- Assist Training Manager in developing the training plan.
- Design and create course content and curriculum when required.
- You will need to present information using a variety of instructional techniques of formats such as role playing, simulations, team exercises, group discussions, videos and lectures.
- You will also be required to manage the training programs including documentation and reporting of training delivery activities.

Requirements

You will need to hold a Bachelors Degree or equivalent thereof and have a minimum of 5 years of job-related experience within the Aviation sector, ideally in Air Cargo.

You will need to have well developed interpersonal skills and should have experience in training in a multicultural environment.

You will need to be DG CAT 6 certified trainer.

Excellent written and oral English communication is a must as well as your strong knowledge of MS Word, PowerPoint and computer applications. You will also have good planning, be exceptionally organized and possess dynamic presentation skills.

You will be able to work with minimum supervision, and able to work long hours/shifts as required by management.

Sound like you? Apply now.

About the Company

Qatar Airways is proud to be one of the youngest global airlines to serve all six continents, and thanks to our customers’ response to our offerings, we are also the world’s fastest-growing airline. We connect more than 150 destinations on the map every day, with a fleet of the latest-generation aircraft, and an unrivalled level of service from our home and hub, the Five-star airport, Hamad International Airport in Doha, the State of Qatar.

Travel today involves a mix of short, medium and long-haul segments, with more people travelling than ever before. With the breadth of network coverage today, virtually no destination is unreachable. This is why the commitment to service is paramount; as our guests are travelling farther and more frequently than ever before, the experience on board is an important part of the journey itself.

Since our launch in 1997, Qatar Airways has earned many awards and accolades, becoming one of an elite group of airlines worldwide to have earned a 5-star rating by Skytrax. Voted Airline of the Year by Skytrax in 2011, 2012, 2015 and most recently in 2017, Qatar Airways has won the confidence of the travelling public. We have accomplished these goals by focusing on the details – how we run the business, and how you experience our airline.