Manager Airline Services Operations - Ware Wash

Job description / Role

Manager Airline Services Operations - Ware Wash - Qatar Aircraft Catering Company - Doha

You will be responsible to control the day to day running operations of Ware wash/ Dish wash department. Accountable for the management of the department in relation to cost control, resource planning, operational change management and reporting of KPI’s and ensuring that the department remains completely compliant with the SLA’s. Also, accountable for all performance and improvement initiative and implementation. To coordinates with other departments to ensure all flight despatched and loaded on time.

Ensures all Dish wash machines are kept in service, minimising the impact to the operations and service to the customers.

Develop, implement and conduct training programs in conjunction with QACC managers. Organizes the implementation of management instructions including customer service, aircraft catering delivery and handling, food safety, HACCP, quality control and Health and Safety.

You will also be responsible to organizes and monitors the ware washing process that carried out on time and according to customer schedule, specifications and standards.

Requirements

To be considered in this role you must hold a Bachelor’s Degree or equivalent.

You must be an expert in this field with a minimum of 7 years of job-related experience in high volume dish washing/ware washing environment. Due to the volume handling, candidates experience from big hotels and busy flight catering operations will be consider only.

Excellent Leadership along with English, computer and planning skills are essential requirements of this job. A candidate with Flight catering operations experience will be preferred.

About the Company

Qatar Airways is proud to be one of the youngest global airlines to serve all six continents, and thanks to our customers’ response to our offerings, we are also the world’s fastest-growing airline. We connect more than 150 destinations on the map every day, with a fleet of the latest-generation aircraft, and an unrivalled level of service from our home and hub, the Five-star airport, Hamad International Airport in Doha, the State of Qatar.

Travel today involves a mix of short, medium and long-haul segments, with more people travelling than ever before. With the breadth of network coverage today, virtually no destination is unreachable. This is why the commitment to service is paramount; as our guests are travelling farther and more frequently than ever before, the experience on board is an important part of the journey itself.

Since our launch in 1997, Qatar Airways has earned many awards and accolades, becoming one of an elite group of airlines worldwide to have earned a 5-star rating by Skytrax. Voted Airline of the Year by Skytrax in 2011, 2012, 2015 and most recently in 2017, Qatar Airways has won the confidence of the travelling public. We have accomplished these goals by focusing on the details – how we run the business, and how you experience our airline.