Manager Logistics

Job description / Role

Manager Logistics - Qatar Aircraft Catering Company - Doha, Qatar

This is an exciting opportunity within one of the world’s largest catering companies. Would you like a challenging and varied management position that is based at the prestigious Hamad International Airport (HIA) in Doha, serving Qatar Airways and partner flights?

The position covers all aspects of catering. You will have the overall responsibility of ensuring that the Airline Services department delivers with regards to KPI's, cost, budgets, SLA's and compliance. You will be responsible for developing the department in line with the future needs of the business, ensuring all processes are performed in an efficient manner. You will develop strategy for the departments needs in terms of space, employees, process and ensuring cost and efficiencies are embedded.

In this position, you will be require to develop future strategy for the business needs ensuring the departments requirements are identified and represented. You will design and implements appropriate audit programs to assess and drive the department's performance in line with Qatar Aircraft Catering Company (QACC) and customer expectations.

Additionally, you will be in charge of the Structure succession planning within the department to ensure continuity of service, continued development and efficiencies through future business growth. You will ensure to establish the department's vehicle fleet requirements for future demands of the business as well as develop contingency plans and risk management for the department in conjunction with the company's subject matter experts. Furthermore, you will managing all operational aspects of the Service Delivery department to ensure product and service requirements are met to the agreed budgets and KPI's.

Moreover, you will be leading your team by overseeing and supervising the daily activities such as recruiting, training, developing and discipline to ensure a high standard of service delivery.

Requirements

In order to be considered for this role, you would possess a Bachelor’s Degree or Equivalent and would have a minimum 8 years relevant experience. You would have a minimum 5 years’ experience in inflight catering operations in a managerial position and would possess strong IT skill. A successful candidate would be a natural leader, with the ability to delegate work, set clear direction and manage work flow.

About the Company

Qatar Airways is proud to be one of the youngest global airlines to serve all six continents, and thanks to our customers’ response to our offerings, we are also the world’s fastest-growing airline. We connect more than 150 destinations on the map every day, with a fleet of the latest-generation aircraft, and an unrivalled level of service from our home and hub, the Five-star airport, Hamad International Airport in Doha, the State of Qatar.

Travel today involves a mix of short, medium and long-haul segments, with more people travelling than ever before. With the breadth of network coverage today, virtually no destination is unreachable. This is why the commitment to service is paramount; as our guests are travelling farther and more frequently than ever before, the experience on board is an important part of the journey itself.

Since our launch in 1997, Qatar Airways has earned many awards and accolades, becoming one of an elite group of airlines worldwide to have earned a 5-star rating by Skytrax. Voted Airline of the Year by Skytrax in 2011, 2012, 2015 and most recently in 2017, Qatar Airways has won the confidence of the travelling public. We have accomplished these goals by focusing on the details – how we run the business, and how you experience our airline.