Manager QMS, Reporting and Performance Management

Job description / Role

Major Engineering Consultancy
Tax Free

Our client is a major Facilities Management (FM) Service Provider with an excellent reputation globally. At present, a senior level requirement for a Manager – QMS, Reporting and Performance Management exists for a capable individual to manage the Performance Management Framework and reports on Key Performance Indicators. The successful incumbent will also responsible to define quality requirements for employee teams, suppliers and contractors

The QMS Manager will be responsible for but not limited to:
- Establish, implement and maintain a Performance Management Framework
- Define quality requirements for suppliers and contractors to ensure they are included in contracts
- Develop reports to support measured KPI’s
- Evaluate performance of suppliers and reports accordingly.
- Review engineering work packages used in requests for proposals
- Revise and approve quality assurance deliverables included in bids to suppliers
- Prepare and coordinate project audits and reviews as set out in the quality plan
- Issue and track corrective and preventive action requests made during audits
- Coordinate operations, technical and project staff training in quality as required
- Measure, assess and audit the quality systems of operations, technical, suppliers and contractors before contracts are awarded
- Track corrective actions asked of operations, technical, suppliers and contractors
- Identify lessons learned with key staff
- Coordinate client satisfaction survey
- Coordinate closure reports including performance statistics for benchmarking
- Play an advisory role in helping all complex stakeholders

Requirements

- Bachelor's degree in Engineering, science or management or equivalent.
- Minimum 10 years of experience in facility management / quality management
- Have experience in construction project management or facility management
- Have experience in Vendor Quality Management

CERTIFICATES, LICENSES, REGISTRATIONS
- Quality certification from a known organization (ASQ)
- Auditor Certification from an accreditation body.

ATTRIBUTES
- Demonstrated interpersonal skills, leadership, and organization

About the Company

Macdonald & Company is the leading professional recruitment consultancy for the real estate and built environment sectors. Established in 1992 and headquartered in the UK, we apply local knowledge with true global connection through our offices in Europe, Asia-Pacific, the U.S., Africa and the Middle East.

Our specialist teams act for every class of organisation owning, occupying, financing, or advising on property, construction and engineering – developers, investors, institutions, funds, banks, consultancies and contractors.

Macdonald & Company is a subsidiary of Prime People Limited.

People make the difference. We connect you to that difference.