National Graduate Program (Qatari National)

Job description / Role

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

To keep the innovation journey going, the Group has set up "The Greenhouse", which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

What you'll be doing

Rotation 1: Human Resources - Country Management

Objective: Exposure to daily operations of HR, encompassing areas such as visas, onboarding, recruitment, HRIS, and employee relations. Dedicated to ensuring strict adherence and implementation of HR processes in accordance with policies. Shadows the People Relation Executive and People Relation Officer.

Responsibilities:

- Follow all relevant HR policies, processes, and standard operating procedures so that work is carried out in a controlled and consistent manner.
- Process the visa application, renewal, and cancellation of all documents for labour cards, work permits and residency visas.
- Schedule medical examinations for the processing of residence visas
- Update document according to expiry on the HRIMS
- Coordinate with the employees and the PROs.
- Prepare, maintain, and update the appropriate documents.
- Initiate, update, and maintain employees' personal data on the HRMS.
- Administer employee's attendance, leaves, vacations, and overall absenteeism.
- Follow up with all employees concerning medical certificates for sick leaves, and out of office/absence forms.
- Handle all medical insurance claims and liaise with insurance companies for employees' collections.
- Issue/cancel access cards in adherence to security policies.
- Liaise with Management for probationary period confirmation.
- Prepare for new comers onboarding.
- Attend to employee enquiries on company policies and procedures.
- Participate in relevant projects and community activities as and when needed.

Requirements

Rotation 2: Administration - Country Management

Objective: Exposure on Administration tasks such as legal formalities, stationery and office supplies, collaterals, and special projects. Shadows the Administration Coordinator and Administration Executive.

Responsibilities:

- Update, follow-up, and archive on administrative records of office activities, business transactions, policies, and board resolutions
- Assist in legal formalities to trade licenses, municipality license, computer card, sale permits and their renewals.
- Coordinate services for events, such as accommodation and transportation, catering, special needs requirements, printing.
- Follow up on all matters pertaining to customer/supplier contracts.
- Administer replenishment of staff uniforms
- Audit processes implementation by front desk attendants, service assistants and drivers
- Ensure the periodic replenishment of all stationery and groceries.
- Ensure proper tracking of requisitions, contracts, and orders.
- Compare prices, specifications, and delivery dates to determine the best bid among potential suppliers in coordination with Group Procurement

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.