Performance Management Manager (HR)

Mackenzie Jones

Doha, Qatar

Ref: HP279-3192

Job description / Role

Employment: Full Time

Performance Management Manager (HR) (Western Educated or Arabic Speaker Preferred)

The Senior Performance Management Specialist performs advanced (senior-level) human resources management work. Work involves providing guidance and counseling on performance management initiatives; and developing, coordinating, and implementing workforce development and succession planning programs. This position reports to the Head of Performance management

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

Performance Management
- Oversees the development and implementation of an agency-wide performance appraisal program and provides advice and recommendations to management and staff.
- Oversees the development and implementation of agency core competencies, core values, and key performance measures into performance appraisal system.
- Analyzes and reports on measurement results.
- Provides ongoing oversight and support to ensure that performance measures are being used to effectively manage operations, identify and manage risks, and effect organizational change.
- Develops and conducts presentations and training to agency management and staff on the performance appraisal system.
- Provides training to all levels of staff on performance management and systems.
- May assist with developing and implementing agency performance improvement plans.

Workforce Development and Succession Planning
- Conducts assessments and gap analysis on employee skills and training.
- Assesses various staffing needs to determine methods to address current and future conditions, including retention management, realignment, recruitment planning, and career development.
- Assists with developing training plans, identifying educational opportunities for employee development.
- May assist with change management initiatives by conducting readiness assessments, job-impact analysis, and skill and capability assessments.

Knowledge Transfer
- Facilitates group discussions to perform gap analysis and needs assessment(s).
- Develops a strategy for knowledge transfer activities, to include planning, implementation, and training.
- Develops knowledge sharing processes and programs that encourage learning and collaboration.
- Prepares communications to share tools and information with various stakeholders.
- Provides back-up support to department staff and quality service to department customers.
- Performs related work as assigned.

Requirements

- Bachelor's degree from an accredited college or university.
- Five (5) years of professional human resources generalist experience.
- Three (3) years of direct experience developing, implementing or evaluating performance appraisal systems.
- Experience developing employee performance measures.
- Experience providing training to managers and/or employees on performance management systems.

Preferred:
- Experience developing core competencies and implementing a competency-based performance appraisal system.
- Experience with succession planning and workforce planning initiatives.
- Experience conducting gap analysis.
- Professional in Human Resources (PHR) or CIPD

Knowledge of:
- Employment laws, regulations, and statutes.
- Best practices relating to employee performance management.
- Public administration and human resources management principles, practices, and procedures.
- Principles and practices of workforce planning, succession planning and strategic planning.

Skills in:
- Providing direction, guidance, counseling, advice, and recommendations to managers and senior leadership.
- Use of personal computer and various software programs to include Word, Excel, PowerPoint, and Outlook.
- Effectively communicating, both orally and written.
- Principles, tools, and techniques of project management.
- Critical thinking to identify problems, evaluate alternatives, and recommend effective solutions.
- Development and use of work simplification methods and statistical procedures.
- Designing training programs.

Ability to:
- Effectively evaluate employee performance.
- Work with diverse groups of employees and ensure employee engagement.
- Develop, implement, and interpret policies, procedures, and processes and evaluate their effectiveness.
- Create and modify complex spreadsheets and relational databases.
- Plan, organize, and manage multiple projects and tasks simultaneously in a fast-paced environment.
- Gather, assemble, correlate, evaluate, and complex data.
- Develop and maintain effective working relationships with staff, management, other organizations, and external customers.
- Plan, coordinate, and assign the work of others and lead functional workgroups.

About the Company

Mackenzie Jones Middle East has decades of recruitment expertise in various industry sectors. Along with a deep understanding of key market sectors and regions, we never forget to treat clients, companies and candidates as individuals who have unique needs.

So we always listen, constantly learn, occasionally challenge and frequently advise. Its all part of a service renowned for its courtesy, consideration and dedication. Based in Dubai since 2006, our office covers the GCC and Levant countries and with the right regional expertise, we are the leading specialists.

Were growing rapidly because people appreciate our honesty, commitment and results.

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