Receptionist / Customer Service Executive

Job description / Role

Morgan McKinley is currently an Experience Receptionist who is ready to take the next stepping stone within a Customer Service position.

This position will be to provide the best support to colleagues in the Sales Department and to Clients on a daily bases.

Key Responsibilities:
- Answer all incoming phone calls and emails from clients
- All adhoc duties
- Process approval for marketing signage’s license
- Coordinate with government agencies regarding office related works, similarly with suppliers of administration jobs
- Update clients prices in SAP system
- Reply to incoming calls/ emails/ inquires for products and prices
- Preparing Customer invoices for submission

Requirements

- Minimum 2 years experience within a Reception, Administration or Customer
- Bilingual in Arabic and English
- Service support role
- Proficiency in Excel Word, PowerPoint and Outlook
- Excellent communication and organizational skills
- Knowledge in SAP system

About the Company

At Cooper Fitch, we put the customer at the heart of everything we do. We provide recruitment, executive search and human resources advisory services to thousands of clients across the Middle East, we have been delivering services in the region since 1997. Our team is your team, we firmly believe in delivering first class committed search services. It is our mission to help build the best talent in the market. Our services are tailored to your every need, we have spent nearly twenty years developing an extensive database of top tier talent in the region. We also aim to help you protect and retain your people with our world-class assessment, testing and advisory facilities. We provide both valuable market updates and compensation and benefits analysis to complete the full spectrum of human resources services.