Risk & Compliant Manager

Qatar Airways

Qatar

Ref: GP388-1031

Job description / Role

Employment: Full Time

Risk & Compliant Manager - Qatar Aircraft Catering Company - Qatar - Doha

Accountabilities:

Operational
- Specifies and manages Qatar Airways Qatar Aircraft Catering Company ( QACC ) policy ensuring compliance to all food safety legislation
- Assists in developing procedures and completes Food Safety, Alleged Food Poisoning and Foreign Body investigations as required, making recommendations for corrective action and reporting all issues monthly, producing an annual Compliance and Quality Assurance Report
- Ensures all suppliers have microbiological testing procedures in place and shares the results wit the airline.
- Responsible for the delivery of QACC security policy, ensuring that processes and procedures are being followed

Safety and Security
- Implements QACC's safety strategy in the airline's corporate strategy. Ensure delivery of all safety related KPI for QACC
- Delivery of Safety initiatives and information to staff through virtual and actual line management
- To ensure continuous improvement is driven by ensuring all safety occurrences and incidents are reported and investigated, reviewed and trends analyzed with corrective actions delivered at station, regional and global level as required.

Management & Leadership
- Establish the department or teams objectives and priorities to lain with and support business objectives
- Regularly evaluate the department or teams objectives, plans, procedures and practices, and makes appropriate changes if needed
- Oversee and supervise employees. Direct daily activities, recruit, train, develop and discipline to ensure a high standard of service delivery

Development
- Take responsibility for own going personal development and growth of expertise
- Train and develop other employees for proper succession planning and risk management

Operational Safety
- take a direct and personal interest in reported injuries, incidents, near misses, and hazards to ensure that appropriate reporting investigation and response is being achieved
- Ensure that all managers and supervisors understand work health and safety requirements and expectations to the extent that they can pass on relevant information, identify training needs and provide appropriate supervision in their workplace

Requirements

You must hold a Bachelor's degree in Business Management, Security Management, or similar education

Ideally you be a food control legislation expert in this field with a minimum of 7 year’s experience in a similar role, having experienced the conduct of security risk assessments.

You have strong understanding of relevant Health and Safety Legislation. HACCAP Knowledge with management skills, ability to delegate work, strong mentoring / coaching skills, and ability to train / develop subordinate's skills.

About the Company

Qatar Airways is proud to be one of the youngest global airlines to serve all six continents, and thanks to our customers’ response to our offerings, we are also the world’s fastest-growing airline. We connect more than 150 destinations on the map every day, with a fleet of the latest-generation aircraft, and an unrivalled level of service from our home and hub, the Five-star airport, Hamad International Airport in Doha, the State of Qatar.

Travel today involves a mix of short, medium and long-haul segments, with more people travelling than ever before. With the breadth of network coverage today, virtually no destination is unreachable. This is why the commitment to service is paramount; as our guests are travelling farther and more frequently than ever before, the experience on board is an important part of the journey itself.

Since our launch in 1997, Qatar Airways has earned many awards and accolades, becoming one of an elite group of airlines worldwide to have earned a 5-star rating by Skytrax. Voted Airline of the Year by Skytrax in 2011, 2012, 2015 and most recently in 2017, Qatar Airways has won the confidence of the travelling public. We have accomplished these goals by focusing on the details – how we run the business, and how you experience our airline.

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