Security Operations Expert

Job description / Role

Summary: To install, configure, maintain, and support Supreme Committee IT security services to ensure adherence with IT security policy. Enables the organization objectives to deliver highly reliable and secured IT services, to protect the IT assets, and to improve the SC overall security posture.

Key responsibilities
- Identifies, analyses, and drives problems to resolution, handling small to intermediate issues simultaneously while effectively communicate and engage high level technical peers.
- Perform comprehensive evaluations of security systems/applications to determine effectiveness, strengths, weaknesses, opportunities and threats.
- Tests, adjusts, and installs equipment to meet provisioned request SLA’s.
- Execute systems maintenance plans to proactively manage reliability and service expectations.
- Applies ITIL framework, close Problem records within defined timeline threshold to minimize impact on client / outage.
- Prepares and maintains technical documentation to assist with the on-going operational activities, maintenance, and development of secured security services.
- Executes troubleshooting methodology and root-cause analysis to resolve incidents and service requests.
- Act as a Tier II focal point to resolve all break/fix and service degradation issues.
- Provide timely and frequent technical updates to customers, delivery and capability management.
- Configures implements and regularly maintains security solutions.
- Evaluates, and recommends hardware, software, and telecommunications equipment that will enhance the performance of the security systems.
- Supports and understands current security service level agreements.
- Protecting information and information systems from unauthorized access, use, disclosure, disruption, modification, perusal, inspection, recording or destruction.
- Supports implementation/deployment for security product enhancements.
- Responsible for auditing, and managing Operating System’s on all production systems.
- Implement software installations and software upgrades, apply proactive maintenance, evaluate system performance, perform capacity management, take corrective actions based on incident reports and ensure system compliance.
- Perform any other duties assigned by the supervisor directly related or relevant to the job.

Ensure the assigned responsibilities are delivered:
- to a high standard of quality and timeliness
- in full compliance with the SC Quality Policy and the Safety and Security rules and requirements
- in line with any standards and objectives designated in the Employee Performance Management system

Requirements

- Bachelor’s Degree in Computer Engineering, Computer Science or a relevant field.
- CCNP Security, CEH or equivalent certificate.

Experience and skills
- Advanced understanding of and hand-on experience with network security architecture, networking and networking protocols.
- Proven Hand-on Experience and Knowledge in the following Security devices - but not limited to - : Cisco Firewall, Cisco ISE, Cisco IronPort, , Symantec Antivirus , Palo Alto Firewall , Bluecoat Proxy, RSA authentication manager.
- Proven Hand-on Experience and Knowledge in Citrix NetScaler Appliances and Web Application Firewalls (WAF), as well as XenApp (configure, fine-tune and troubleshooting).
- Extensive knowledge in threat remediation and incident response.
- Strong analytical and problem-solving skills.
- Knowledge in Security Information and Event Management (SIEM) Solutions.
- Knowledge in review and compare architecture and design of security related products and technologies.
- Ability to Produce, review and maintain documentation relating to Security systems (HLD, LLD).

About the Company

The Supreme Committee for Delivery & Legacy (SC) ensures that all preparations for the 2022 FIFA World Cup™ align with Qatar’s other development imperatives, as described in the Qatar National Vision 2030 and the National Development Strategy 2011-2016. Along with its stakeholders, the SC is tasked with delivering stadiums and other infrastructure for an amazing 2022 FIFA World Cup™ that leaves a lasting legacy for Qatar, the region and the world.

The delivery goals of the SC include exceptional programme and stakeholder management to ensure the timely delivery of infrastructure and competition and non-competition venues; integrating Qatari culture into all hosting plans, to provide the best possible image of the Middle East when the world arrives in Qatar in 2022; and adopting high environmental standards on all projects, contributing to the delivery of a carbon neutral tournament.

In addition to delivering infrastructure in line with Qatar’s long-term development plans, legacy goals of the SC include nurturing exceptional local and international talent and incubating the Josoor Institute, a centre of excellence for the sports and events industries in the Middle East; fostering the development of Qatar’s private sector and streamlining regulatory frameworks; and making Qatari football more competitive and increasing participation in sports in Qatar, the region and globally.

The investments that the SC is making today will pay dividends for generations to come, in line with Qatar’s vision of a healthy and prosperous global future.

Joining the Supreme Committee for Delivery & Legacy means becoming an integral part of delivering the first ever FIFA World Cup™ in the Middle East. It means shaping the future of football in Qatar and the region. It means joining a team of creative and innovative professionals, from 45 countries and counting.